What to do if you do not get a CJ email?
If you do not receive an email with your password within an hour, check your Spam folder. If you find the CJ email in your Spam folder, we recommend adding “@cj.com” to your contacts to help ensure you receive emails from us moving forward.
How to get support from a CJ Affiliate?
If you find the CJ email in your Spam folder, we recommend adding “@cj.com” to your contacts to help ensure you receive emails from us moving forward. If you entered an email address that is not associated with an active CJ Affiliate account, you will get an error message and be presented with another link option to contact Client Support.
What to do if your CJ account has been deactivated?
If you are a Publisher and your account has been deactivated, you can reactivate the account by logging into the CJ Account Manager by using your original credentials. Be sure to follow the prompts to re-accept the Publisher Service Agreement.
How to say thank you for your help?
If you’re dealing with death or tragedy, preparing food is probably the last thing on your mind. Luckily, friends and neighbors often step up to help out. You may not be up for composing a long email or making a quick phone call. A quick thank you text enables you to show your gratitude with minimal emotional effort.
If you find the CJ email in your Spam folder, we recommend adding “@cj.com” to your contacts to help ensure you receive emails from us moving forward. If you entered an email address that is not associated with an active CJ Affiliate account, you will get an error message and be presented with another link option to contact Client Support.
If you do not receive an email with your password within an hour, check your Spam folder. If you find the CJ email in your Spam folder, we recommend adding “@cj.com” to your contacts to help ensure you receive emails from us moving forward.
How do I return an order to CJ’s?
Once your return is submitted, CJ’s customer service team will review your return request and contact you with further instructions. You can view your returns from the My Returns page. Some orders are not eligible for online returns.
If you are a Publisher and your account has been deactivated, you can reactivate the account by logging into the CJ Account Manager by using your original credentials. Be sure to follow the prompts to re-accept the Publisher Service Agreement.