Do Kogan phones come with warranty?
Your purchase through Kogan.com does not come with a “Warranty Card”, as we will not need this to assist you with a claim under warranty. If you are having trouble with your product, please feel free to contact our Support Team via your Kogan.com Order History for any assistance.
Do Kogan products come with warranty?
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
How long does Kogan warranty last?
Product lifespan Kogan says: They’ll refund a faulty product within the first 6 months only. (Products over $1000, excluding consumables.) Australian consumer law says: Consumers can expect expensive items to last longer than 6 months and are entitled to a refund if they don’t.
Does Kogan have free return?
If for any reason you are unsatisfied with your purchase of a Kogan.com Exclusive Brand product, you can contact us within 14 days of taking delivery, and organise to return the product for an account credit of the purchase price of your product (excluding initial delivery charges).
Does Kogan refund?
Kogan refunds are processed by reversing the original transaction. When you are issued a refund, you receive an email notification once the refund has been processed from our end. This does not indicate that the funds have arrived back in your original payment account, only that the funds have been issued.
What is Kogan’s phone number?
Kogan Mobile Customer Support If you cannot solve your enquiry through the Kogan Mobile Help Centre or self-service, the best way to get in touch with us is by calling 12 612 from your Kogan Mobile device, or 1300 056 426 from any device (8am – 8pm, 7 days a week).
Are Kogan Electronics reliable?
A large number of buyers have been dissatisfied or disappointed. However, they offer legit and genuine products at cheaper prices. In case you experience some issue with the product you purchase from Kogan, you can contact the support team to lodge your complaint.
How do you check if my phone is still under warranty?
Check if your device is covered by an AppleCare plan or Apple’s Limited Warranty
- Go to checkcoverage.apple.com.
- Enter the serial number of the device.
- Follow the onscreen instructions.
Is Kogan a reputable company?
Kogan.com has a consumer rating of 1.23 stars from 365 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Kogan.com most frequently mention customer service, credit card and phone number problems. Kogan.com ranks 386th among Marketplace sites.