How do you stop Octopus Aavs?
How can I cancel the AAVS? Cancellation can be made by calling the Octopus Customer Service Hotline on 2266 2222 (Press 3-1-1-5 after language selection). Upon receipt of your request, we will send an authorisation letter for de-activating the AAVS function on your Octopus.
How do you set up an Aavs on an Octopus?
Call application hotline 2266 2338 to sign up now! Simply fill in your details on the form and submit it to your chosen financial institution, which will process your application. The AAVS approval process normally takes two to three weeks. Once approved, you will receive an activation letter by mail.
How do you unlink an Octopus?
- Open Wallet.
- Select Octopus and tap “…”
- Tap “Remove This Card”
- Tap “Remove”, this Octopus will be removed and saved in iCloud.
How do you make money on Octopus?
You can obtain an on-the-spot refund of your remaining value on the Octopus e-purse at any MTR Customer Service Centre through either one of the following methods: Reload to another Octopus. Reload to the Octopus on Apple Pay, Samsung Pay or Huawei Pay. Cash.
What if I lose my Octopus card?
Please click here or call the Lost Octopus Reporting Hotline on 2266 2266 to report loss of your Octopus, a reference number will be provided to you after you have reported the loss successfully on the system. Once you have successfully reported the loss of your Octopus, it cannot be cancelled.
How do I put money on my Octopus card?
You can top up your Wallet by transferring money via designated bank app in the Octopus App….
- Tap “Faster Payment System”.
- Tap “Bank Transfer to Octopus Wallet”.
- Input top up amount.
- Review information, tap “Confirm”.
- Top up successful. The transaction record will be displayed.
How do I get my iPhone refund from Octopus?
Please follow these steps:
- To use the Octopus App for Tourists, please sign in with your Apple ID.
- Select Octopus, tap “Card Setting”
- Tap “Refund Card”
- Tap “Next”
- Confirm the refund amount and T&C, tap “Next”
- Input contact email, tap “Refund Card”
- Refund request is completed.
How do you transfer an Octopus to a new phone?
Step1 Open the Samsung Pay app and select “Octopus”. Step2 Select “Transfer” to transfer your Smart Octopus in Samsung Pay from your Samsung account to your new device. Step3 Transfer of Smart Octopus in Samsung Pay in progress. Step4 Transfer is completed.
How do I transfer money from Octopus to my bank account?
Please follow the steps below（you must have Octopus Wallet Plus or Pro）:
- Tap “Faster Payment System” in main menu.
- Tap “P2P”.
- Under “Contacts”, select recipient to pay.
- Input amount, select Default Account or other bank/e-wallet of the recipient, tap “Send”.
- Confirm the payment.
- Payment is completed.
How do I find my Octopus card number?
The Octopus card number can be found at the top right corner of the back of the card.
How to apply for octopus credit card AAVs?
With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338! Sign up now! With AAVS, you earn all your usual credit card benefits – from credit card bonus points to cash rebates, airline mileage and an interest-free repayment period.
Is there an automatic add value service for octopus?
The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient. Apply now via 2266 2338!
What can you use AAVs for in Hong Kong?
AAVS can be used for different types of Octopus, including On-Loan Octopus, Sold Octopus, Octopus on iPhone or Apple Watch, Huawei Pay Octopus and Smart Octopus in Samsung Pay. You can choose a reload amount—HK$150, HK$250, HK$500 or HK$1,000—that suits your needs.
How does automatic add value service ( AAVs ) work?
The Automatic Add Value Service (AAVS) ensures you never run out of value on your Octopus. With more than 20 financial institutions offering AAVS, your Octopus experience can be even more convenient.