Who is eligible for PSR?
Under their licences, suppliers and electricity distributors (DNOs)1 must maintain a ‘Priority Services Register’ (PSR) – and put consumers from certain eligible groups on the register when they request it. The eligible groups are people of pensionable age, disabled people and those who are chronically sick.
How many people are on the Priority Services Register?
Around 3.6 million electricity and 3 million gas customers (13% of customers for both fuels) are signed up to suppliers’ Priority Services Register(2).
What is the PSR register?
The Priority Services Register (PSR) helps us identify customers who need priority support in a gas emergency. By registering for this free service, you will receive extra help if you’re without your gas supply either in an emergency or because of planned work.
What is priority service?
Priority services means access services (including case management, transportation, outreach, and information and assistance), in-home services, and legal assistance services.
What is SSE priority services register?
Our Priority Services Register gives you access to our friendly call centre staff, who can offer advice on a range of helpful and accessible services, at no extra cost to you. To sign up, please download and complete this application form.
Why am I on the Priority Services Register?
You have a disability or are chronically sick. You have a long-term medical condition. You have additional communication needs, typically due to a hearing or visual impairment. You’re in a vulnerable situation.
What is SSE priority services?
Our Priority Services Register gives you access to our friendly call centre staff, who can offer advice on a range of helpful and accessible services, at no extra cost to you.
What is priority register?
The Priority Services Register is a free support service to help people in vulnerable situations. Energy suppliers and network operators offer it. Each keeps their own register.
Who is eligible for WPS?
Wireless Priority Service (WPS) supports federal, state, local, tribal and territorial governments; public safety and emergency responders; industry partners who are responsible for maintaining the Nation’s critical infrastructure; and other authorized users.
How do I get cellular priority?
By dialing *272 on your WPS enabled device, your call receives a calling queue priority over regular calls, thereby greatly increasing the probability that your cellular call will get through the network, even with congestion.
What is SSE presale?
Exclusive ticket presales. Experience the exclusive SSE Reward Lounge. Access the venue through the VIP Entrance. A team of dedicated SSE Energisers on hand throughout the venue. A free momento of your night at the SSE Photobooth.
What do you need to know about the priority services Register?
The Priority Services Register (PSR) is a free and voluntary system that your supplier uses to ensure the correct support is given to its most vulnerable customers.
Do you need to notify your new supplier of priority services?
Yes. You simply need to notify your new supplier that you are a vulnerable customer, and they will share their available services with you. What other help am I eligible for? If you’re eligible for the Priority Services scheme it’s likely you’ll also qualify for government initiatives to help with the cost of your energy bill.
What do you need to know about SSE priority services?
SSE’s Priority Services Register services include: A ‘knock and wait’ service, which gives customers more time to answer the door, and a password scheme to ensure a visitor is an SSE colleague. Bills in adapted formats such as large print, Braille and audio.