How do I view a shared mailbox in Office 365?

How do I view a shared mailbox in Office 365?

Open the shared mailbox in a separate browser window On the Outlook on the web navigation bar, click your name. A list appears. Click Open another mailbox. Type the email address of the other mailbox that you want to open, and then click Open.

How do I view a shared mailbox in Office 365 admin center?

Log in to the Microsoft 365 admin center using a global admin or an Exchange admin account. Go to Groups > Shared mailboxes.

How do I access a shared mailbox?

Open a shared mailbox in a separate browser window

  1. Sign in to your account in Outlook Web App.
  2. On the Outlook Web App navigation bar, select your name. A list appears.
  3. Select Open another mailbox.
  4. Type the email address of the other mailbox that you want to open and then select Open.

Why can’t I see a shared mailbox in Outlook?

If your administrator has only recently provided you access to a shared mailbox, it may take a short time before the shared mailbox automatically appears in your Outlook profile. If the shared mailbox does not automatically display in Outlook, you may need to restart Outlook to see the shared mailbox.

How do I see a shared mailbox in Outlook?

In Outlook go to calendar view, and choose the shared mailbox. When you enter appointments, everyone who is a member of the shared mailbox will be able to see them.

How do I open another mailbox in Office 365?

Sign in to your primary account in Outlook for iOS or Android. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox.

How do I download a shared mailbox in Office 365?

Add an additional shared mailbox in Outlook

  1. Select your profile and click on Change.
  2. Click on More Settings.
  3. On the Advanced tab, click Add.
  4. Type the email address or name of the shared mailbox, then click OK.
  5. Once configured, the shared mailbox will be automatically available in the left folder pane in Outlook.

What is a shared mailbox in Office 365?

Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people.

How do I open another mailbox in Outlook 365?

Add a Shared Email Mailbox Through Outlook 365 Desktop

  1. Log into your computer as yourself and start the Outlook Desktop app.
  2. Choose the File tab on the ribbon.
  3. Under Account Information click Add Account.
  4. In the window that opens, type the email address of the mailbox you want to add and click Connect.

How do I make my shared mailbox visible in Outlook?

Just follow the procedure:

  1. Start the Outlook and click the File menu. Then select Account Settings >> Account Settings.
  2. Select the account (with the shared mailbox). Then click Change.
  3. Click More Settings.
  4. In the Advanced tab, click the Add button.
  5. Provide a new name to the mailbox. Then click OK and Apply.

How do I manage a shared mailbox in Office 365?

Use the EAC to edit shared mailbox delegation

  1. In the EAC, go to Recipients > Shared. Select the shared mailbox, and then select Edit .
  2. Select Mailbox delegation.
  3. To grant or remove Full Access and Send As permissions, select Add. or Remove.
  4. Select Save to save your changes.

How do I add a shared mailbox in Outlook 365?

Sign in to your Microsoft 365 account, and then select the Outlook app. Right-click Folders (or your mailbox name) in the navigation pane, and then select Add shared folder. Type the email address of the shared mailbox in the Add shared folder dialog box, and then select Add.

How do you open a shared mailbox?

To open a shared Inbox: Right-click your mailbox name in the left pane and choose Open Other User’s Inbox. Click Name to select the person who shared their Inbox with you. Click OK to open the shared Inbox.

How do I share a shared mailbox?

To access a shared mailbox on a mobile device, use the following steps. Sign in to your primary account in Outlook for iOS or Android. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox. If you have multiple accounts in Outlook Mobile , select the account that has permissions to access the shared mailbox.

What are the benefits of a shared mailbox?

A shared mailbox provides you with an email account with your department’s name on it. Some benefits of having a shared mailbox include: A single point of contact for your customers. No one person’s mailbox is overwhelmed with general questions or information email.

How do I add permission to a shared mailbox?

To assign permissions on a Shared Mailbox, follow the instructions below: Log in to your Exchange Manager. Under Hosted Organisation – Exchange, click on the Mailboxes icon. Click on the Display Name of the mailbox you would like to share with others. On the Edit User page, click on the Permissions tab.