Can Sky move my phone socket?
Re: Move master Socket Our contact centre agents are able to schedule ‘master socket relocations’. Things to consider: It’s recommended that the homeowner be present to discuss the location of the socket with the engineer. Although you’ll book a visit with Sky, the work will be completed by an Openreach engineer.
Can I get my telephone socket moved?
It’s their property. Openreach can potentially either “walk away” from sorting out faults when their equipment has been moved without their permission. Also, they could charge somewhere around £150 to put things right. They’ll charge you roughly the same to move it, too.
How much does it cost to move a telephone socket?
The cost will be in the region of £130. If you call out an Independent Telephone Engineer some will be reluctant to touch the main telephone socket as this is down to Openreach to maintain.
Does Sky install phone sockets?
When you order your Sky phone line, we’ll confirm dates for the activation of the line and the installation of your equipment. We’ll request the Openreach engineer install one main phone socket at your address – we do not currently offer additional phone sockets.
Who is responsible for phone socket?
Openreach are responsible for everything up to the master socket. That includes the master socket itself, but the removeable faceplate seems open to debate. However, if the line is damaged within the boundary of the property, then Openreach may charge you to fix it.
Can you plug your router into any phone socket?
Technically, you can’t connect a router to any phone socket, because a router is not the same as a modem. You can connect a modem or router/modem combo to a phone socket, but it still has to be a DSL modem.
Does Sky provide a landline?
Sky offers home phone packages: Sky Talk Evenings and Weekends Extra – Inclusive UK landline calls at weekends and in the evening. Sky Talk Anytime Extra – Inclusive calls to UK landlines 24/7.
Can Sky install a landline?
When you order Sky Broadband & Talk, if you don’t have a suitable phone line, we’ll have booked an engineer to install your broadband. But if you already have a suitable phone line, we’ll activate you remotely instead.
How do I find my main telephone socket?
A master socket (sometimes called the main socket) is where the phone line enters your home. It’s where your broadband signal is strongest. To find it, look for a white box on the wall. It’s always best to connect your broadband router to the master socket.
How can I Move my Sky master socket?
Our contact centre agents are able to schedule ‘master socket relocations’. It’s recommended that the homeowner be present to discuss the location of the socket with the engineer Although you’ll book a visit with Sky, the work will be completed by an Openreach engineer
Do you have to move your broadband with Sky?
One problem with moving phone company is that the likes of Sky won’t let you move one without moving the other. i.e. you’ll have to move the broadband too. Decent phone companies and ISPs don’t do this, but Sky does. BT doesn’t – you can have the phone with them and internet service from someone else
Can a telephone engineer move a master socket?
You could move the Master Socket but get things wrong and BT will charge you to reinstate the wiring. Therefore, work should be completed by an experienced telephone engineer. Master Socket Test Plate The correct way of wiring a Master Socket (or as BT call it an NTE 5) is for your telephone line to electrically connect to it first.
Where to move master socket to get faster broadband?
An ideal solution is to move Master Socket to the lounge – close to the TV. The Broadband Router connects to the telephone line, Ethernet leads connect the hub to your Sky TV Box or X-Box. This will make the Sky On Demand download much faster than relying on WiFi.