Why is my Fitbit not tracking my activity?
If your Fitbit is not synced, it will not accurately report data. First, make sure your Fitbit is correctly set up in the app. After you have turned Bluetooth back on, open your Fitbit app and see if the tracker is syncing. If the Fitbit still doesn’t sync, turn off your phone or iPad.
How do I get my Fitbit to sync with Exercise?
Sync your device.
- From the fitbit.com dashboard, click the gear icon .
- Click your device image.
- Click Exercise Shortcuts. Edit and choose an exercise to add to your shortcuts list.
- Click Save.
- To reorder the exercises in the shortcuts list, click and drag an exercise to change its position.
- Sync your device.
How long does it take for Fitbit to register Exercise?
Which activities does my Fitbit device track automatically? Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, your device recognizes activities at least 15 minutes long. On certain devices, use the Exercise app to start and stop a workout.
Why wont my Fitbit sync my workout?
Troubleshooting steps Force quit and then reopen the Fitbit app. Bluetooth and turn Bluetooth off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
How do I add exercise to Fitbit Charge 4?
- From the Fitbit app dashboard, tap the Exercise tile.
- Tap the + icon.
- Choose a recent activity, or search for an exercise type.
- Enter the activity details, and confirm.
What do I do if my Fitbit isn’t syncing?
Troubleshooting steps
- Force quit and then reopen the Fitbit app.
- Go to Settings.
- Turn your phone or tablet off and back on.
- Uninstall and reinstall the Fitbit app.
- If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Why does my Fitbit say data not cleared sync and try again?
Verify that the Fitbit app runs or refreshes in the background. For Android users, clear the Fitbit app’s cache in Settings > Apps > Fitbit > Storage & cache > Clear cache. Close or force stop the Fitbit app and then open it again. Restart your phone (tablet or computer) AND your Fitbit.
Why has my Fitbit stopped syncing?
Troubleshooting steps Force quit and then reopen the Fitbit app. Bluetooth and turn Bluetooth off and back on. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.
Why is my Fitbit failing to sync?
Fitbit sync errors are usually related to the fitness tracker becoming disassociated with the smartphone, tablet, computer, or iPod touch it was initially connected to. This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit’s operating system.