Which is the best question to ask your customers?
The answers to this question will give you insights into which aspect of your product people really find valuable—pay attention to whether they talk more about features of the product, options in support, or just overall value of the product. Once you find a trend, there, you’ll have more direction to move towards with your team strategy.
When does a dealer have to disclose vehicle history in writing?
What are examples of when a dealer MUST disclose vehicle history in writing? Frame damage, Salvage title, Lemon Law buyback title, fire, flood, or odmeter discrepancies. Which is a DMV policy, but not an actual law?
How is a DMV license issued to a dealer?
License issued by MVDB. License issued by DMV. License issued by Ford. 4. A dealer makes a goodwill substitution for a vehicle previously delivered and titled to a customer. The sales and use tax refund process is: Negotiable. The tax is not refundable. Completed by signing the buyers contract.
Why are there no follow up questions after a survey?
While that quantitative data and the numerical score are both useful and satisfyingly tidy, if you’re not adding follow up questions after the survey, you may be missing out on key qualitative insights that your customers can provide.
How many attempts to pass used car dealer test?
Proof of successfully passing the used dealer test administered by DMV (used vehicle dealers and wholesale-only dealers). Each applicant may make 3 attempts to pass the test.
What are examples of when a dealer MUST disclose vehicle history in writing? Frame damage, Salvage title, Lemon Law buyback title, fire, flood, or odmeter discrepancies. Which is a DMV policy, but not an actual law?
License issued by MVDB. License issued by DMV. License issued by Ford. 4. A dealer makes a goodwill substitution for a vehicle previously delivered and titled to a customer. The sales and use tax refund process is: Negotiable. The tax is not refundable. Completed by signing the buyers contract.
What should I know about the DMV practice exam?
DMV Salesperson Practice Exam: Quiz! . Upgrade and get a lot more done! 1. Demonstrators available for sale. Consignment vehicles. All of the above. 2. A dealer can sell a vehicle “As Is” or without a warranty in Virginia? True. False. 3.