What kind of customer service does Mazda offer?
The service from Mazda’s Technical department has been pathetic to say the least. Mazda’s Technical department has no concept of customer service. Firstly they kept asking for videos and wasting my time before they eventually sent out a technician. The technician advised CMH Mazda to change the shock struts and left.
When do I need to take my Mazda to the Secunda?
I received a call from your customer care agent 01/02/2021 suggesting the vehicle be taken in for further inspection and verification of the current wear on the rear brake pads after replacement. The vehicle is now at Eastvaal Mazda Secunda (terrible workmanship at branch), booked in this morning 02/02/2021.
Where can I get a new Mazda car?
The vehicle is now at Eastvaal Mazda Secunda (terrible workmanship at branch), booked in this morning 02/02/2021. The vehicle is now currently on +-37500 KM. After inspection i received a call from the service Manager Elize She notified me that the replacement of the rear brake pads was the INCORRECT size.
What did Mazda do about the noise in my car?
After a year of Mazda Randburg sending them videos of the noise in my car they send out a rude, inexperienced technician who is not diligent enough to check the problem properly and dismisses the issue. Mazda’s response is also dismissive as they didn’t read my email properly and say that the problem is intermittent.
Where can I buy a new Mazda car?
Mazda Digital Showrooms offer you an online store to shop at and arrange for the purchase and delivery of your Mazda. Get all the answers you want from your dealer like instant up-front pricing on every new and CPO Mazda.
The service from Mazda’s Technical department has been pathetic to say the least. Mazda’s Technical department has no concept of customer service. Firstly they kept asking for videos and wasting my time before they eventually sent out a technician. The technician advised CMH Mazda to change the shock struts and left.
I received a call from your customer care agent 01/02/2021 suggesting the vehicle be taken in for further inspection and verification of the current wear on the rear brake pads after replacement. The vehicle is now at Eastvaal Mazda Secunda (terrible workmanship at branch), booked in this morning 02/02/2021.
After a year of Mazda Randburg sending them videos of the noise in my car they send out a rude, inexperienced technician who is not diligent enough to check the problem properly and dismisses the issue. Mazda’s response is also dismissive as they didn’t read my email properly and say that the problem is intermittent.