What is an excess fee phone insurance?
If you decide to insure your mobile how much the policy excess is – this means the amount you’ll have to pay before any claim you make is paid.
How do I cancel my O2 Premier Plus insurance?
If you cancel after 14 days, just call O2 Customer Services, giving 30 days’ notice, and you will only be charged for the time you were covered – see Cancellation. Alternatively, you can dial 0870 241 0202 (free of charge from an O2 mobile or charged at the national rate from a landline).
How do I make an 02 insurance claim?
To submit a claim, just call us on 202, free from your O2 mobile, or 0344 809 0202 (UK standard rate). You may be asked to fill out a claim form. O2 Insure is underwritten by Telefónica Insurance UK Branch, 260 Bath Road, Slough, Berkshire, SL1 4DX, registered in UK No.
What does excess mean in insurance?
Insurance excess is the defined amount you agree to pay towards any claim you make. It applies to general insurance products such as motor, travel, pet, health and home cover, but not life policies.
What is insurance excess?
Can you cancel O2 insurance online?
Cancel Online Unfortunately, you cannot cancel your O2 Insurance simply by logging into your My O2 account on the O2 website. Make sure to check the correct type and date of insurance policy. You can then contact O2 online by e-mail at [email protected].
How do I speak to O2 customer services?
020 8239 3902 when calling from within the UK….For any other Pay Monthly questions, check our Pay Monthly help articles.
| Customer Service | Number | Charges |
|---|---|---|
| From your O2 mobile | 202 | Free |
| From a landline | 0344 809 0202 | Standard UK rate |
| From abroad | +44 7860 980 202 | Free† |
Can I cancel phone insurance after a claim?
You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. Canceling a claim will depend on the terms and conditions of the policy you purchased. Most policies will allow for a claim to be canceled if reported within a few days.
Does mobile phone insurance cover cracked screen?
A standard mobile phone insurance policy may include cover for loss, theft and accidental damage. This means if you have unintentionally cracked your screen, your insurer will pay for repairs or replacement. Some insurers will give you an ‘instant’ replacement phone or repair yours if it’s out of action.
What is an excess payment?
Excess Payment means, with respect to a Receivable and a Collection Period, the amount, if any, by which the Actual Payment exceeds the sum of (i) the Scheduled Payment and (ii) any Overdue Payment. Sample 2.