How to improve your drive thru at a restaurant?
21 Visit your own drive thru to see the process from a customer’s eyes. Bring a video camera along to record and later review the experience. 22 Visit other drive thrus with a critical eye and attention to detail. 23 Learn and improve by taking the lessons of drive-thru visits to heart.
Why do people go to the drive thru?
According to Technomic’s 2009 Breakfast Consumer Trend Report, 22 percent of consumers named the availability of drive-thru service as one of the top three reasons they visit their preferred breakfast restaurant. 12 Greet the customer within five seconds of the car stopping at the order post.
Do you still go to the Drive Thru at fast food restaurants?
Even in the most orderly, carefully planned and well-nourished lives, there will mostly likely still be visits to the drive-thru. Try not to make too big a deal of it, experts said. “Nutrition information can be hugely informative as you make your food choices, but it shouldn’t control your every selection.
How to start the Order at the drive thru?
12 Greet the customer within five seconds of the car stopping at the order post. 13 Drive-thru staff should start the ordering process rather than relying on guests to initiate the order.
Is the Drive Thru at fast food restaurants getting slower?
The drive-thru is getting slower. OK, so maybe this is one part of the drive-thru experience that doesn’t come as a total surprise. But the latest version of an annual study from QSR Magazine (QSR = quick serve restaurant) confirms that wait times at the drive-thru are on the rise.
Why do people go through the Drive Thru at restaurants?
Company executives said remodeled restaurants have generated sales lifts in the mid- to high single digits, with most of that coming through the drive-thru. Comma noted that even customers who go inside the chain’s restaurants are taking their food to go. That emphasizes the importance of convenience.
Is there a time limit for the drive thru?
It might save you some time (and the hassle of parking), but it comes at a cost to the drive-thru worker who just served you. According to a Reddit thread on drive-thru etiquette, most drive-thrus are equipped with a timer that’s set to whatever time goal that restaurant has in place.
Is it wrong to slow down in the drive thru?
And sometimes, slowing down isn’t even the biggest offense you can commit in the drive-thru. You may not have realized it, but there is a certain etiquette you should use while using a drive-thru. Sadly, some of us out there are definitely doing it wrong.