How do I talk to a real person at Optimum?
Please call 855-267-8468 to speak to an Optimum representative.
How do I get through Optimum?
Our professional sales team, experts in matching your business to the right services, are available Monday through Friday from 8am to 7pm, and also on Saturday from 9am to 5pm. You can reach them by calling 866-209-1099 or by chatting online.
Does Optimum have a retention department?
To order Optimum residential services, use the number listed for your region or place your order online. Our regional telephone sales lines are open: Monday – Friday, 8 a.m. – 9 p.m. Saturday, 8 a.m. – 7 p.m.
How do I get optimum on my phone?
| Functions/Department | Contact Us |
|---|---|
| Customer Service / Billing (Internet, Phone & TV) | Chat with Customer Service 888-276-5255 |
| Technical Support (Internet, Phone & TV) | Chat with Technical Support 888-276-5255 |
| Sales | Chat with Sales 855-267-8468 |
| Installation & Pending Surveys | 855-267-8468 |
Can you negotiate with optimum?
You can also negotiate with Optimum to get the lowest rate available rate. Here’s our guide to negotiating your own bill, but we can also have an expert negotiate on your behalf to save you money! The process is really easy and we charge by splitting the savings with you, so if you don’t save, it’s free.
What’s the phone number for optimum customer service?
Optimum Customer Service: 1-866-218-3259 Call to talk to a real-life person about your Optimum service today. You can also chat online, or find online resources.
Is there a tech support department at optimum?
Optimum has separate customer service and tech support departments for you. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Do you want a receipt for your payment?
How to call Optimum service in New Jersey?
(If you’re in New Jersey, you can pay in cash.) You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time.
Where to get Optimum TV, phone and Internet?
Stop by during our regular business hours, or visit us online for Optimum Customer Support and to order Optimum TV, phone & internet for your home or business in NY. For our Small Business customers, Optimum Business offers you a no-risk, 30-day money back guarantee and never any annual contracts.