How do I get a live person at PG&E?
Please call our Contact Center at 1-800-743-5000. If you do not need an immediate response, please proceed to the Contact Us Form.
How do I contact PG&E customer care?
1 (800) 743-5000
Pacific Gas and Electric Company/Customer service
What is SAP for PG&E?
To accomplish these goals, PG&E’s employees have access to a large internal telecommunications network that supports the Company’s computing, operation, control, voice and data systems. Materials ordering, work and asset management, financial and management accounting system (SAP);
Why can’t I log into my PG&E account?
There are a few reasons why you may not be able to sign in. You could be using the wrong Username. If you can’t find that email, we can send your Username to you. Go to pge.com, select Forgot Username in the Sign In section, and enter the email address you signed up with.
How do I cancel PG E?
Cancel PGE online
- Sign in to your PGE account.
- Go to the “My Account” dashboard.
- In the “Service Requests” menu, select “Start or Stop Service”
- Click “Stop Services”.
- Answer several questions about gas appliances.
- Choose the stop date you desire.
- Submit your request.
Does PG&E use SAP?
Its primary business mission is the transmission and delivery of energy. Since PG&E had already standardized Human Resources processes with SAP technology, it was vital that the solution leverage the existing enterprise system investment.
Does PG&E accept Zelle payments?
PG&E will never contact a customer for the first time within one hour of a service disconnection, and will never ask customers to make payments with a pre-paid debit card, gift card, any form of cryptocurrency, or third-party digital payment mobile applications, including Zelle.
Why is my account temporarily unavailable on PGE?
The error message “Account Temporarily Unavailable” means there is a connection issue, or the site has been taken down for maintenance. Normally if you close the site and reopen it the message will go away, and you can continue with your transaction.