How do I fix my Accu-Chek error?
“E-1” in the display means the test strip may be damaged or the code key is incorrect. Remove and reinsert the test strip. If the message reappears, turn off the meter and make sure the code key is properly inserted. If the message reappears, please contact Accu-Chek Customer Care.
Why do I keep getting error messages on my glucose meter?
Error codes may typically appear for reasons including: Blood test sample smeared or not large enough. Test strip incorrectly inserted. Wrong test strip used.
What is Accu-Chek code key?
Accu-Chek Aviva Expert and Accu-Chek Aviva Combo meters These meters come precoded with a black code key that remains in place for the life of the meter. There’s no need to manually code the meter. If you do not have a black code key, please contact Accu-Chek Customer Care.
What is E 9 on Accu check?
“E-9” in the display means the battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, reset the meter.
Why is my Accu-Chek showing error?
“Err” in the display with a flashing test strip means your blood sugar may be extremely low, or the test strip may be damaged or not properly inserted. If you see this error message after you applied blood to the test strip, refer to Chapter 3, “Unusual Test Results”, in your owner’s booklet.
What is EU error in glucometer?
Nexus Range & Q Meter Error Messages Appears when the batteries cannot provide enough power for a test. Replace the batteries immediately. E-U. Appears when a used test strip is inserted. Repeat with a new test strip.
How do I reset my Accu-Chek Performa?
Perform a meter reset by doing the following:
- Remove the batteries.
- Press and hold the Power/Set/OK button for at least 2 seconds.
- Reinsert the batteries.
What does E 9 mean on a glucose meter?
“E-9” in the display means the battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, reset the meter. To reset the meter, remove the battery, press any meter button, then reinsert the battery.
What is E 2 on Accu-Chek?
E-2 message “E-2” in the display means the code key is incorrect. Turn the meter off and make sure the code key is properly inserted. If this does not fix the problem, please contact Accu-Chek Customer Care.
How do you solve error 9 on Accu-Chek?
The battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, remove the battery again, press any meter button, then reinsert the battery.
How do I turn off Accu-Chek Performa?
Frequently Asked Questions
- Press and release the On/Off button to turn the meter on.
- To enter the set-up mode, press and hold the On/Off button for about four seconds.
- Press and release the arrows to decrease or increase the hour.
- Press and release the On/Off button to set the hour.
What does E-9 mean on an Accu Chek glucometer?
When “E-9” appears on the screen of an ACCU-CHEK Aviva glucometer, it’s time to replace the machine’s battery. The error code warns that the battery is almost out of power. If the code shows up even though there is a new battery in the device, the user might need to reset the meter.
What does the error message on my Accu-Chek product mean?
Turn the meter off and make sure the code key is properly inserted. If this does not fix the problem, please contact Accu-Chek Customer Care. “E-3” in the display means your blood glucose may be extremely high or a meter or a test strip error has occurred.
What does the error E-9 on my battery mean?
What does the error E-9 mean? “E-9” in the display means the battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, reset the meter.
What does code EXP mean on Accu-Chek meter?
If you see “code exp” displayed on the screen, it means that the test strips expire at the end of the current month. Make sure the time and date in the meter are correct.