How do I cancel my TalkTalk account?
To cancel your service, you can call TalkTalk Customer Services on 0345 172 0046. In some cases, it might be possible to cancel your TalkTalk service without paying an early cancellation fee.
Do I have to give notice to leave TalkTalk?
TalkTalk customers who are no longer in their initial contract term (typically 12-18 months) can walk away without penalty. Usually it’s 30 days’ notice to leave, but if switching it usually allows you to go once it’s had the request from the new provider.
How much notice do I give to TalkTalk?
It’s important to bear in mind you need to give TalkTalk 30 days’ notice. So, once TalkTalk confirms that it’s received your wish to cancel, your broadband will end 30 days from then.
How do I contact TalkTalk customer services?
We’re making some essential updates to improve the experience….TV, Broadband & Calls.
| Local: | 0800 049 1402 |
|---|---|
| (FREE from UK landlines) | |
| Overseas: | +44 800 049 1402 |
How do I cancel my TalkTalk landline?
How to cancel TalkTalk
- Call TalkTalk customer service on 0345 172 0088.
- Provide the agent with your contract number and customer details.
- They will try to retain you as a customer. Politely decline any deals and ask them to cancel your service.
- Ask for a confirmation email or text message.
What happens to my email if I leave TalkTalk?
Can I keep my email address if I leave TalkTalk? You can still access your TalkTalk email account for 12 months after you switch, during which you can still send and receive messages but won’t be able to use the ‘My Account’ feature to change passwords and actively manage the account.
How long does it take to cancel TalkTalk?
What is TalkTalk broadband’s notification period? If you’re cancelling TalkTalk and not moving to another Openreach network provider then there is a 30 day notification period before the service will be cancelled. If you’re moving providers then the switch will normally be completed in around 14 days.
How do I contact TalkTalk in the UK?
Welcome to TalkTalk Our Customer Service team is on hand to help, just contact them using the details below. If you need to check your usage or talk to us about roaming while you’re abroad then you’ll need to give us a call so we can help you with this. Call us on 0345 172 0044.
How do I cancel my TalkTalk 4 charge?
You can opt-out of paying the £4/month fee by calling TalkTalk’s customer service team on 0345 172 0088 by the end of January. You can also opt-out at any time after you start paying – you’re not tied in to a fixed-term contract.
Can I leave TalkTalk and keep my email address?
How do I cancel my TalkTalk broadband contract?
On TalkTalk, it’s possible to cancel your broadband service during the minimum term of your contract by paying an early termination charge. This is based on the number of months remaining on your contract: To cancel your service, you can call TalkTalk Customer Services on 0345 172 0046.
Can you sign up to Virgin Media if you cancel TalkTalk?
If you’d like an additional broadband line, you can also sign up to Virgin Media or Three Broadband without cancelling your current TalkTalk service. This will allow you to benefit from having an additional broadband service without the need to cancel your TalkTalk service. You can also avoid paying an early termination fee to TalkTalk.
Do you have to pay TalkTalk exit fee?
If you’re moving to Virgin Media, Three Broadband or a full fibre broadband service that uses its own network, you’ll need to contact TalkTalk to end your broadband service. Alternatively, you can keep TalkTalk running alongside your new broadband provider to avoid paying an early exit fee to them for cancelling your service.
What to include in a TalkTalk cancellation letter?
If you want to write a cancellation letter instead, avoid ambiguous language and be clear about your intention to cancel. TalkTalk asks for the following details to be included in your letter: your full name, your TalkTalk phone number, your signature, and your contact phone number or address.