What is a phone relay service?
Telecommunications Relay Service allows persons with hearing or speech disabilities to place and receive telephone calls.
What is the purpose of a telecommunications relay service?
Telecommunications Relay Services (TRS) allow persons who are deaf, hard of hearing, deafblind, or have speech disabilities to communicate by telephone in a manner that is functionally equivalent to telephone services used by persons without such disabilities.
What is Relay service messages?
Message relay services enable people with a hearing or speech disability to make and receive telephone calls via text with the assistance of a relay operator. In an MRS call, the relay operator communicates with the person who has a hearing or speech disability via text and with the other party via voice.
What is the difference between TTY and Relay Service?
If a deaf individual is communicating with another TTY user, both users send and receive text. If a deaf individual is communicating with a hearing individual who doesn’t have a TTY, they will use the Telecommunication Relay Service (TRS).
Who funds the telephone relay service?
The FCC
The FCC oversees the Interstate Telecommunications Relay Fund which pays for other relay services, such as relay services used on interstate calls made through TTY, CTS and STS, as well as on all calls made through IP Relay, VRS, and IP CTS.
How do I use a relay service?
Just pick the one that will best suit your needs:
- A voice number that a hearing person uses to call another TTY user or a TTY number that a Deaf caller can dial to contact a relay operator to call someone who doesn’t have a TTY.
- A three-digit number, 711, that connects a non-TTY caller to any state’s relay service.
What happens if you dial 711?
Typically, a person with hearing and speech disabilities will dial 711 to contact a TRS communications assistant, who will facilitate the call with the other party. The caller will use a text input device to give the assistant the number he or she wants to call.
What phone number is 711?
Those who are not members of the news media should select another option for contacting the company, or call 7‑Eleven, Inc.’s Customer Relations toll-free number, 1-800-255-0711.
How do I get TTY service on my phone?
Your phone can use an optional teletypewriter (TTY) device, for people who are hard of hearing or have a speech impairment.
- Plug the TTY device into the phone’s headset connector.
- Touch Menu > Settings > Call settings > TTY mode and choose a TTY setting.
Is it expensive for people to use VRS?
VRS is completely confidential and is provided at no cost to anyone who uses it. The Telecommunications Relay Service fund compensates VRS companies for minutes processed on a call.
How do you make a relay call?
Make a Call with Montana Relay. Placing a relay call. Start by dialing 711, and you will be asked for the number you want to call. Put in the phone number of the person or business you’re calling, and don’t forget the area code.
What are Telecommunications Relay services?
A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
What is TTY Relay Service?
TTY Relay Service. A TTY is a small telecommunications device with a keyboard for typing and a screen or paper for reading conversations. Voice Carry Over (VCO) Relay Service. VCO is for people who are Deaf or hard of hearing but who wish to speak directly through the telephone receiver to be heard by the other party.
What is telephone relay?
telephone relay. [′tel·ə‚fōn ‚rē‚lā] (electricity) A relay having a multiplicity of contacts on long spring strips mounted parallel to the coil, actuated by a lever arm or other projection of the hinged armature; used chiefly for switching in telephone circuits.
https://www.youtube.com/watch?v=3hMj8Y0EFlc