What did Steve Jobs say about customer feedback?
This quote became legendary as one of the most famous opinions from a highly opinionated man. Regardless of your personal opinion on this statement, it is remembered by so many because of the bold implications that Jobs makes about customer feedback. Forbes called the quote ” a dangerous lesson.
Why does Feedback rarely do what it is meant to?
Research shows that, first, we aren’t the reliable raters of other people’s performance that we think we are; second, criticism inhibits the brain’s ability to learn; and, third, excellence is idiosyncratic, can’t be defined in advance, and isn’t the opposite of failure.
Is there a debate about feedback at work?
That!” and sharing their experience of what the person did well. The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research. But recently the discussion has taken on new intensity.
Why did Steve Jobs not listen to his employees?
Johnson’s singular rationale did not sit well with employees or others with a vested interest in the company. Many people close to the company said Mr. Johnson ignored conventional industry wisdom and moved too abruptly to impose practices inspired by his time at Apple.
This quote became legendary as one of the most famous opinions from a highly opinionated man. Regardless of your personal opinion on this statement, it is remembered by so many because of the bold implications that Jobs makes about customer feedback. Forbes called the quote ” a dangerous lesson.
Research shows that, first, we aren’t the reliable raters of other people’s performance that we think we are; second, criticism inhibits the brain’s ability to learn; and, third, excellence is idiosyncratic, can’t be defined in advance, and isn’t the opposite of failure.
That!” and sharing their experience of what the person did well. The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to improve has generated a good deal of opinion and research. But recently the discussion has taken on new intensity.
Do you need honest feedback on your product?
If you don’t, those around you may politely tell you each idea is great, regardless of what they really think. You need solid feedback. An honest opinion from someone you respect can help you refine your product and make it better.