What are the duties and responsibilities of a hotel concierge?
The main function of the Concierge is to welcome guests to the hotel; help them with any and all of their needs; make them feel at home; make reservations; and assist in selling guest rooms and other services & amenities throughout the hotel.
What are the responsibilities of a hotel general manager?
Hotel General Manager
- making sure all guests receive a high quality of service.
- planning marketing campaigns.
- planning budgets, setting sales targets and managing accounts.
- analysing sales figures and producing reports.
- recruiting, training and supervising staff.
- meeting and greeting guests.
What are the job duties of a concierge?
Job Summary: The Concierge will assist guests, patrons, tenants, or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation.
What is the salary of a general manager of a hotel?
Hotel General Manager Salary
| Percentile | Salary | Location |
|---|---|---|
| 25th Percentile Hotel General Manager Salary | $79,900 | US |
| 50th Percentile Hotel General Manager Salary | $112,600 | US |
| 75th Percentile Hotel General Manager Salary | $146,500 | US |
| 90th Percentile Hotel General Manager Salary | $177,364 | US |
What are the qualities of hotel general manager?
These five habits help today’s top-performing GMs achieve results and make an impact beyond just the bottom line.
- They lead by example. The best GMs aren’t afraid to get their hands dirty.
- They have their team’s back.
- They communicate high expectations.
- They have integrity.
- They’re always learning and growing.
What is concierge briefly?
Definition of concierge (Entry 1 of 2) 1a : a usually multilingual hotel staff member who handles luggage and mail, makes reservations, and arranges tours In any great European hotel, the most important figure with whom the clients deal directly is usually the concierge …—
What makes a good hotel concierge?
“A great Concierge is someone who has the gift of anticipation. They know what their clients want even when they don’t know. A good Concierge will be, well, good. They will be able to handle your everyday requests – restaurant reservations, ticket purchasing, even transportation – with good, standard answers.
How much do 5 star hotel general managers make?
While ZipRecruiter is seeing annual salaries as high as $174,500 and as low as $20,500, the majority of General Manager Luxury Hotel salaries currently range between $56,500 (25th percentile) to $120,000 (75th percentile) with top earners (90th percentile) making $147,000 annually across the United States.
How much does a hotel general manager earn?
The average hotel general manager salary is $54,632 per year, or $26.27 per hour, in the United States. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $31,000 a year, while the top 10% makes $94,000.