What are examples of word problems?
Mathematical Word Problems
- Rachel has 17 apples.
- Jack has 8 cats and 2 dogs.
- if there are 40 cookies all together and A takes 10 and B takes 5 how many are left.
- If Jane has 23 cats and I have 2 cats, and then Jane gives me 5 cats, how many more cats does Jane have than I?
- Rhonda has 12 marbles more than Douglas.
What is the unknown in a problem called?
The unknown is called a variable. In order to find the solution to the equation, you need to isolate the variable.
How do you approach a word problem?
Problem-Solving Strategy
- Read the word problem. Make sure you understand all the words and ideas.
- Identify what you are looking for.
- Name what you are looking for.
- Translate into an equation.
- Solve the equation using good algebra techniques.
- Check the answer in the problem.
- Answer the question with a complete sentence.
What are the 4 steps in answering a word problem?
Polya created his famous four-step process for problem solving, which is used all over to aid people in problem solving:
- Step 1: Understand the problem.
- Step 2: Devise a plan (translate).
- Step 3: Carry out the plan (solve).
- Step 4: Look back (check and interpret).
What are the 3 types of word problems?
Word problems, or story problems, appear in everyday life and also show up in the Common Core State Standards for every grade level, K-12. You can use three common types of word problems — part-part whole, separate and join and multiply and divide — for everything from counting pennies to calculating a tip.
How do you teach a single word problem?
Introduce students to the five-step plan to solve single-step word problems:
- Step 1: Read the problem carefully.
- Step 2: State the problem to be solved.
- Step 3: Determine the operation to be used.
- Step 4: Do the operation.
- Step 5: Check the answer to see if it is reasonable.
How do I solve problem?
8 steps to problem solving
- Define the problem. What exactly is going on?
- Set some goals.
- Brainstorm possible solutions.
- Rule out any obvious poor options.
- Examine the consequences.
- Identify the best solutions.
- Put your solutions into practice.
- How did it go?
What happens when you don’t say the customer’s name?
If you’re not using the customer’s name in your greeting, you’re missing an opportunity to use the psychology of consumer behavior to your advantage. Dale Carnegie advised readers to “Remember that a person’s name is to that person the sweetest and most important sound in any language.”
What do you say when you have a problem with customer service?
But communication is hard, and it’s made harder when you’re trying to make the mundane memorable. While the good, the bad, and the ugly of customer service gets most of the press (as with everything else), the majority of support conversations are pretty standard: “I have a problem,” and “Let me fix that problem for you.”
Is it bad to use the wrong phrases in customer support?
On the other hand, using the wrong phrases can make an otherwise exceptional support experience feel impersonal. In customer support, improving your ability to convey information in a concise, friendly style will yield better results than anything else. Nothing delivers quite like consistently delightful communication.
What does ” I’m not sure ” mean in customer service?
1. “I’m not sure.” There are a million better ways to respond to a customer question you’re uncertain of than the outright omission, “I’m not sure.” This phrase is the verbally equivalent of throwing your hands in the air – it signifies helplessness and lack of competence.
What’s the meaning of no problem in customer service?
The “no” in the phrase “no problem” has zero evocative power. The “problem” has plenty. So, when I write a company customer service manual or conduct one of my customer service training programs, I instruct customer-facing employees to learn to use a different response: “You’re welcome.” “My pleasure.” “It’s my pleasure.”
On the other hand, using the wrong phrases can make an otherwise exceptional support experience feel impersonal. In customer support, improving your ability to convey information in a concise, friendly style will yield better results than anything else. Nothing delivers quite like consistently delightful communication.
How do you solve a customer service problem?
Your customer service problem-solving starts by diving due importance to listening. This is often overlooked, which may result in catching the customer service agent off guard with questions to which you may not have the appropriate answer. You may not want to be in a position where you have to listen to customers complaining.
Which is the best customer service phrase to avoid?
To avoid making your customers feel like you’ve let them down or you’re trying to get rid of them, make their wait justifiable: “I understand your issue and if it’s alright with you, I’m going to ask you to hold on while I try to find the solution.”