Is there a delay with new cars?
The production and delivery of new cars has been delayed by up to several months, as car manufacturers across the globe have been affected by a shortage of semiconductor chips. Look for new cars that are in stock and available now on Auto Trader, as they’re not currently subject to the same delays.
How long does it take a dealership to replace a motor?
On a typical engine, the shop time quoted will be 10 to 12 hours. On an easy engine with a skilled mechanic, you may get quoted as little as 8 hours, while bigger jobs may require as many as 15 hours.
What is the average waiting time for a new car?
Past research suggests that a factory ordered new car takes around 5 to 8 weeks to arrive if it is built in a factory in the US, or around 90 days if the vehicle is built in Europe.
When do you have problems with your car dealer?
If your car has lots of problems, your dealer or mechanic might be screwing it up when trying to find other problems. If you have problems immediately after having your car serviced, it may have been the mechanic’s fault. Examples: transmission problems after transmission servicing or fluid change.
How often do car dealers try to service your car?
Many dealers and independent mechanics try to service the car more often than needed. We’ve seen $800 tune-ups, done years ahead of schedule, using $50 worth of parts and less than an hour of labor, at a “recommended interval” that wasn’t even on the “severe service schedule”.
What to do if you have a dispute with a car dealer?
There are many resources for those who are having a dispute with a dealer or a car company, including, for people who have lots of problems with a new car, lemon law replacement; each state’s lemon law information is in your owner’s manual package.
What happens if you reject a car at the dealership?
If the fault is serious, eg it can’t be repaired for a reasonable cost, you can reject the vehicle. By rejecting the vehicle, you can get a refund or a replacement of the same or similar vehicle. You must tell the dealer you are rejecting the vehicle within a reasonable amount of time.
When does a car dealer make things worse?
If your car has lots of problems, the dealer’s mechanic might actually be making things worse when trying to find the cause of other problems. If a “new” problem occurs immediately after your car was serviced, there’s a good chance it was the mechanic’s fault.
What happens when a dealer can’t diagnose a problem?
When you take the car to the dealership and explain your problem, you are met with questions and doubt. The mechanic takes the car to diagnose the problem and tells you he cannot find anything wrong with it. The dealer may say that there is a “failure to duplicate” the problem and you are left hanging. Why does this happen and what can you do?
How often are car dealership service managers wrong?
They might be right 10 to 20 percent of the time, close 20 percent of the time, and dead wrong 60 percent of the time. I had a customer go through six oxygen sensors when all it was was a shorted wire. What’s the smartest thing you can buy from the dealer? A brand-name extended service contract. So if you’re buying a Ford, get a Ford contract.
What to do if your car dealer keeps fixing the same thing?
Often, work suddenly becomes free or your car gets fixed days or weeks ahead of time. If your dealer keeps fixing the same thing over and over again, get another dealer, or ask the service manager to escalate the problem (as mentioned earlier). If your dealer treats you badly, lies to you, etc., get another dealer.