How do I get a return label for Groupon?
How to Initiate Your Return to Get Refunds on Groupon?
- Login to your account on the Groupon website.
- Click on My Groupons.
- Select View Details option next to your order.
- Click Return Package.
- Print your prepaid mailing label and attach it to your package.
- Ship the item back to Groupon.
How do I print a Groupon return label?
Go to My Groupons on a computer. Returns cannot be initiated from a mobile device. Select View Details next to your order. Select Return Package and print your prepaid mailing label.
How do I return a Groupon item?
If your Groupon Goods Marketplace item is eligible for return, you’ll need to contact the merchant directly. The merchant will initiate your return and send you a return label when available.
How do I report a Groupon?
About This Article
- Type “Contact Groupon” in the search bar and press Enter (Windows) or Return (Mac).
- Click on the first heading and Contact Us.
- Click Live Chat for the fastest response (if it’s available).
- Click Send Us an Email.
What is Groupon email address?
You can reach us online at [email protected]. You can reach us via postal mail at the following address: Groupon Inc.
How do I send a parcel back to Groupon?
How to Return a Groupon Goods Item
- Go to My Groupons on a computer. Returns cannot be initiated from a mobile device.
- Select View Details next to your order.
- Select Return Package and print your prepaid mailing label.
- Attach the label to your package and ship the item back to Groupon.
How do I dispute a charge on Groupon?
Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
How do I cancel my Groupon purchase?
How to Cancel a Groupon
- Open your preferred browser and go to Groupon.
- Select Sign In.
- Enter your credentials and select Sign In.
- Once you are logged in to your account, select My Stuff > My Groupons.
- Select View Details.
- Select Edit Order on the left side of the page.
- Select Cancel Order on the left side of the screen.
How does Groupon customer service work for merchants?
The rate at which orders received by the merchant result in customers contacting Groupon Customer Service. The rate at which orders received by the merchant result in customers opening a ticket to contact the merchant directly.
Do you need a return label on goods marketplace?
Per Goods Marketplace policy, it is your obligation to provide the customer with a return label. If you choose to offer a return/refund on an order, financial reimbursement must be executed using CommerceInterface. However, keep in mind that taking action on CI will not automatically close your ticket on Gateway.
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