What should I do if something goes wrong with my used car?
Find out your rights if you’ve bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back. Skip to navigationSkip to contentSkip to footer We use cookies to improve your experience of our website. You can find out more or opt-out from some cookies.
When to take a car back if there is a problem?
First six months If you take the vehicle back within six months of purchase, the dealer should accept there was a problem when the vehicle was sold and offer a partial refund or to repair or replace it. If the dealer doesn’t accept there was a problem when the vehicle was sold, they’ll have to prove this.
What are my rights if the car I bought has a problem?
A car is just like any other product you buy, your rights to redress if there are any problems are against the ‘retailer’ that sold it to you – in the case of cars that will usually be a dealership.
When to take legal action for a faulty car?
You can take legal action for breaches of the Consumer Right Act, like being sold a faulty car, for up to six years (five in Scotland) after the date of the contract, but it would usually be unrealistic to consider legal action for defective cars bought in the UK, especially older vehicles, once you’ve used it for a reasonable length of time.
How do I return an order to garage?
Log into your online account, select order history under your profile tab to find your order you wish to return an item from. If you checked out as a guest, fill out the tracking form. After locating the order, select “Print Return Label”.
What happens when you return a garage sale gift card?
Shipping charges, including sales taxes on shipping charges, are not refundable. If your original purchase was a gift card/e-gift card, you will be refunded on the original gift card used to place payment. If you lost or discarded your gift card after purchase, your gift card information can be retrieved on your returns confirmation email.
How long does it take to exchange a garage order?
Garage and Dynamite orders must be exchanged separately. We do not process exchanges by phone or online at this time. To exchange a product, bring your merchandise into a Garage store with a proof of purchase (invoice) within 30 days of purchasing the item.
How to exchange a product at a garage store?
To exchange a product, bring your merchandise into a Garage store with a proof of purchase (invoice) within 30 days of purchasing the item. Exchanges cannot be processed without original receipts and must meet all eligibility requirements outlined above. HOW WILL I BE REFUNDED?