What should a workplace violence policy include?

What should a workplace violence policy include?

Threats, threatening conduct, or any other acts of aggression or violence in the workplace will not be tolerated. Any employee determined to have committed such acts will be subject to disciplinary action, up to and including termination.

What should be covered in a violence prevention policy?

All policy statements should include a general statement outlining the purpose of the policy, and that violence in any form is unacceptable at the workplace. The policy must recognize the potential hazard of violence in the workplace and provide that all prospective employees are informed of the potential for violence.

What to do if a client is aggressive?

DON’T

1. Challenge or threaten the client by tone of voice, eyes or body language.
2. Say things that will escalate the aggression.
3. Yell, even if the client is yelling at you.
4. Turn your back on the client.
5. Rush the client.
6. Argue with the client.
7. Stay around if the client doesn’t calm down.

What is violence prevention policy?

The Workplace Violence Prevention Policy takes a proactive approach to preventing violence from occurring in the workplace. The City has responsibility under the Alberta Occupational Health & Safety Act to ensure our workplace is as safe as is reasonably practicable.

What is violence policy?

There is a legal duty to protect people from non-consensual acts of violence, or abuse or threats that arise from, or in connection to, work.

What should be included in a harassment policy?

Harassment that is covered under the Alberta Human Rights Act occurs when an employee is subjected to unwelcome verbal or physical conduct because of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status.

What elements must be included in harassment and violence training?

Training

• (a) the elements of the work place harassment and violence prevention policy;
• (b) a description of the relationship between work place harassment and violence and the prohibited grounds of discrimination set out in subsection 3(1) of the Canadian Human Rights Act ; and.

How do you respond to aggressive behavior at work?

How to Deal With Aggressive People

1. Time to cool down. Aggressive behaviour can be frightening. It’s also a good sign that the person you’re dealing with has lost self-control.
2. Point them out. Point them out.
3. Don’t fight. Do not fight fire with fire.
4. Acknowledge what’s important.

How do you manage aggression?

Managing aggression

1. Control your body language and tone of voice.
2. Stay calm.
3. Offer a way out.
4. Discourage bystanders.
5. Don’t make threats.
6. Don’t make predictions.
7. Wait for the right moment.
8. Maintain safety.

How many types of violence and harassment are there?

Threatening behaviour – such as shaking fists, destroying property or throwing objects. Verbal or written threats – any expression of an intent to inflict harm. Verbal abuse – swearing, insults or condescending language. Physical attacks – hitting, shoving, pushing or kicking.

How to write a workplace violence policy template?

Violence in the workplace policy template 1 Policy brief & purpose. Our workplace violence policy aims to acquaint employees with what we consider workplace violence and ask them to report early signs or threats. 2 Scope. 3 Policy elements. 4 Grievance Procedure. 5 Disciplinary Consequences.

What is the occupational violence and aggression policy?

Occupational Violence and Aggression Policy This policy is about protecting employees and other persons at work from the risk of violence and aggression in the workplace.

Are there any free it policies and procedures templates?

You can also use a template to save time and effort. Below you’ll find nine free, downloadable, use-case specific templates to get started. Clearly defined IT policies and procedures can prevent privacy and data breaches. After an IT security event, policies can aid in disaster recovery.

Can a policy and procedure template become outdated?

A policies and procedures template can easily become outdated even if there is an effective policy review process if it isn’t coupled with effort. There should be a department in charge of maintaining and distributing policy records as well as updating procedures. This makes your effort in creating the document more rewarding.