What is suggestive selling in restaurant?
Suggestive selling (also known as add-on selling or upselling) is a sales technique where an employee asks a customer if they would like to include an additional purchase or recommends a product which might suit the client.
What are the 5 suggestive selling techniques for restaurants?
8 Suggestive Selling Techniques for Restaurants
- Ensure Your Staff Know Their Stuff.
- Play Matchmaker.
- Ask Your Guests Questions.
- Offer a Restaurant Loyalty Program.
- Use Technology to Help Drive Sales.
- Get Your Restaurant on Delivery Apps.
- Use Customer Data to Personalize Your Offers.
- Document Your Plan and Make it Fun.
What is the main purpose of suggestive selling in restaurant business?
Suggestive selling (also known as upselling) is the process of influencing guest purchases by enticing them with more expensive or higher margin items and add-ons. Basically, it’s a sales strategy to see if your servers can convince your customers to add more to their order through suggestion.
What are the benefits of suggestive selling?
The benefits of suggestive selling are clear: By asking open-ended, probing questions, sales associates can get to know about a client’s interests, preferences and needs. With that intel, they can suggest relevant products and services which fulfill those needs.
What is consideration of selling suggestive?
The aim of suggestive selling is to persuade customers to buy items that they hadn’t considered when entering the store. A common example of suggestive selling is “would you like a muffin with your coffee?” Suggestive selling has the potential to positively influence business profits.
What are the tips in suggestive selling?
Suggestive Selling Techniques That Work
- Welcome Customers With a Hook & Focus on New Products.
- Connect Customers With Personalized Statements.
- Give Customers Product Knowledge Statements.
- Suggest Complementary Items & Share the Best Features.
- Tell Customers About Exclusive Events, Promotions & News.
What is the difference between suggestive selling and upselling?
What’s the difference between upselling and suggestive selling? Suggestive selling is getting customers to try something they normally would not try on a regular basis. Upsells are suggestions that drive sales or profits. A customer could get a medium milkshake but for a dollar more you can an x-tra large.
What are the considerations of suggestive selling?
What is the purpose of suggestive and up selling?
Upselling or add-on selling are terms that are used interchangeably with suggestive selling. The aim of suggestive selling is to persuade customers to buy items that they hadn’t considered when entering the store.