What is Configuration Management in ITIL v3?
What is configuration management? ITIL defines Service Asset and Configuration Management (SACM) as: “The process responsible for ensuring that the assets required to deliver services are properly controlled, and that accurate and reliable information about those assets is available when and where it is needed.
What is asset and configuration management in ITIL?
In ITIL v3, Service Asset and Configuration Management (SACM) is about properly planning and managing (and reporting and auditing) the relationships and attributes of all of these components, across every service in your infrastructure. …
What are the CMDB processes?
A CMDB or Configuration Management Database is a data repository primarily used in configuration management, a key process in the ITIL (Information Technology Infrastructure Library) framework whose main functions include discovering, controlling, and keeping track of relationships between IT assets and their …
What is the main purpose of configuration management?
Configuration management is a systems engineering process for establishing consistency of a product’s attributes throughout its life. In the technology world, configuration management is an IT management process that tracks individual configuration items of an IT system.
What is the difference between CMS and CMDB?
A CMS may manage more than one physical Configuration Management Databases (CMDB). Its underlying structure is defined by the Configuration Model, a logical model of the IT organization’s service assets. The CMS is used to store information on all Configuration Items (CIs) under the control of Configuration Management.
What is the difference between CMDB and Asset Management?
The major difference between CMDB and Asset Management is that CMDB contains Assets as Configuration Items (CIs), whereas, Assets, by themselves, are standalone items that have intrinsic financial value to an organization. CMDB is a component of asset and configuration management.
What is the goal of Configuration Management ITIL?
Objective: ITIL Service Asset and Configuration Management aims to maintain information about Configuration Items (CIs) required to deliver an IT service, including their relationships.
What are the activities of Configuration Management?
Definition. Configuration management encompasses the technical and administrative activities concerned with the creation, maintenance, controlled change and quality control of the scope of work.
Why is CMDB important?
A CMDB helps an organization understand the relationship between the components of a system and to track their configurations. The maintenance of this information allows for certain actions, such as the reconstruction of assets, to occur at any point in time. CMDBs can also be used for things like impact analysis,…
What is the importance of configuration management?
The Importance of Configuration Management. Configuration management (CM) focuses on establishing and maintaining consistency of a product’s performance, and its functional and physical attributes with its requirements, design, and operational information throughout its life.
What is service configuration management?
Service configuration management is composed of: Configuration Management Database (CMDB): Created by mining various configuration sources. Service Catalog: Created by modeling business/technology services. Service Definition: Augments the Service Catalog with dynamic links to underlying technology components.