How much does it cost for just answer?
How much does JustAnswer cost? This is a subscription-based service that costs $74 per month for unlimited access to expert answers. Premium services, such as document preparation, phone consults, or virtual technical repairs, all come with additional fees.
What does it mean when a company takes too long to respond?
“Companies that take too long to respond send a signal that the customer’s issue is not a priority or the company simply isn’t organized enough to respond quickly,” Toister says. That’s not a great look, but Toister provides an important caveat. There is one caveat to sending a quick reply: It has to be helpful.
How often do unhappy customers complain to the company?
Surveys show that 96% of unhappy customersnever complain to the company about their dissatisfaction with a product or service. That means the vast majority of complaints are directed at family or friends, which can have a lasting impact on business through negative word of mouth.
Can a customer feel like you are refusing to help?
In a time of stress like this, your customer can feel like you are refusing to help them at all, even though it’s really a conflict about where the help will come from. I understand your frustration. For some customers, a lack of phone support is a deal breaker, and that’s completely understandable, but it’s not something we offer at this time.
When to turn down a request from a customer?
A customer is asking for a product feature you know will not be added. It’s a compliment when your customers come to you for help because they like your work and they want it to solve more problems for them. So turning them down can be tricky, but better they know the truth than be strung along, hoping for something that will not arrive.
What do customers really think about long wait times?
For example, while the study broke the results down by gender, there was no notable distinction between men and women. Both agree at a rate of 29% that waiting more than two minutes is too long. And 14-15% won’t even call for customer service because they think it will take too long for a representative to answer.
Is there such a thing as just answer?
As far as I am concerned, Just Answer is a scam. I needed an answer for a kitchen range problem a number of months ago and it was my understanding that my only charge would be $5.00 which I agreed to. However my bank statement since then has shown a $28.00 membership charge every month.
Do you think just answers is a good company?
Just Answers do have integrity and its a great company and I apologize for my previous comments that said the total opposite. These people, everyone that works there are liars, thieves and full of Satan. They don’t refund you the money they have stolen from you, and would rather argue with you and present their lies. God shall avenge his elect.
How much does just answer pay per month?
7 payments of 34 dollars a month. Just Answers do have integrity and its a great company and I apologize for my previous comments that said the total opposite. These people, everyone that works there are liars, thieves and full of Satan.