How does a test meter work?
The multimeter tests continuity by sending a little current through one probe, and checking whether the other probe receives it. If the probes are connected—either by a continuous circuit, or by touching each other directly—the test current flows through.
Do you have to pay for independent meter testing?
Although the test is free, you may have to pay your energy supplier for organising it if your meter is found to be working correctly, which was the case for most of the 231 meters tested in 2017. Ask your energy supplier for an independent test of your meter. You will be contacted to agree a time for its on-site testing.
What happens when your meter is taken away for testing?
The examiner will carry out checks on your meter while it is still in place and discuss your concerns with you. Your meter will then be removed by the operative and a replacement installed. Your meter will be taken away by the examiner to an approved laboratory for further testing.
How can I check if my gas meter is faulty?
Getting your meter tested by your supplier. Your supplier might first ask you to take daily meter readings over 7 days to check your usage. If this doesn’t prove anything, they will carry out further tests to check whether the meter is faulty. The testing process is different for gas and electricity meters.
How can I check the accuracy of my electric meter?
Hunker may earn compensation through affiliate links in this story. Check the accuracy of your electric meter; don’t pay for electricity you’re not using. Electric meters record how much electricity you use in your home and are used to calculate how much you need to pay for the electricity your electrical appliances have consumed.
The examiner will carry out checks on your meter while it is still in place and discuss your concerns with you. Your meter will then be removed by the operative and a replacement installed. Your meter will be taken away by the examiner to an approved laboratory for further testing.
Although the test is free, you may have to pay your energy supplier for organising it if your meter is found to be working correctly, which was the case for most of the 231 meters tested in 2017. Ask your energy supplier for an independent test of your meter. You will be contacted to agree a time for its on-site testing.
What to do if your electricity meter is not accurate?
Your energy supplier will contact you to sort matters out. This may involve compensating you for over-billing or agreeing a payment plan for under-billing. The Office for Product Safety and Standards ensures that electricity meters are accurate, working closely with energy suppliers.
What happens if I cant top up my meter?
If you need to top up your meter while you’re waiting for your supplier, they should provide you with replacement tokens. If your supplier doesn’t take appropriate action within the time they must pay you £30 compensation within 10 working days. If they don’t pay you on time they have to pay an extra £30 for the delay.