How do I know what model my WD is?

How do I know what model my WD is?

Check the Sticker Check for your external drive’s model number on the drive itself. Look on the side and bottom of the device for a sticker with a barcode. This sticker has a number labeled either “MDL” or “P/N.” This is your drive’s model number.

How do I know if my WD Passport is original?

Check the date of import and mfg date if they show difference of 6 months or more check R/N is same on sticker and pcb. Fake ones have no same r/n numbers. So if you got drive without WD logo don’t say straight away it’s fake as WD uses different prints from different region.

Is WD Backup no longer supported?

WD Backup software is no longer supported. Fortunately, you can download Acronis True Image for WD to continually back up and restore your WD hard drive.

Why my Western Digital external hard drive is not recognized?

If the WD external hard drive shows as unrecognized, go to the driver’s tab and delete/uninstall the driver. Then check out whether the external hard drive shows up in My Computer/My PC or not. If it doesn’t show up, reboot or restart the PC.

How do I find the manufacture date of my WD hard drive?

The label on most hard drives show the date of manufacture. If you can’t find the date on the drive itself try searching Google for the MODEL NUMBER of the hard drive.

How do I find my WD My Cloud model number?

Or one can look at the P/N number on the bottom of the single bay My Cloud unit enclosure or the product box/packaging. If the P/N ends with “-00” it is a first generation My Cloud. If the P/N ends with “-10” it is a second generation My Cloud.

How do I check my WD hard drive health?

Instructions

1. Download the Windows Data Lifeguard Diagnostics, WinDlg_vx_xx.zip.
2. Extract and run the program, WinDlg_vx_xx.exe.
3. Read and accept the license agreement to continue.
4. On the main program screen, there are two windows.
5. Highlight the drive and select the icon on the top row to test or run SMART status.

How do I backup to my WD Passport?

Automatic Way: Use WD My Passport backup software

1. Connect the USB cable to the WD Passport drive and the computer.
2. Install WD Backup from the WD website or from the drive which includes the application.
3. Choose a cloud service in which the backup will be stored and click “Next”.

How do I reset my WD Passport external hard drive?

For a system only reset, the battery has to have at least a 25% charge.

1. With the power ON , hold down the Power and WPS buttons at the same time for around 10 seconds until the drive reboots and the Power and Battery Status LED flashes white.
2. Wait until the Wi-Fi LED is blue before reconnecting.

How do I tell how old my hard drive is?

Most hard drives also have the date printed right on them. For most brands this is pretty straight forward, though Seagate uses a date code system that’s slightly more cryptic. It’s as follows: First two digits = year, second two digits = week of year number, last digit = day of week.