How do I get my money back from RockAuto?
What Is RockAuto’s Refund Policy? You will receive a refund on the same card you used to pay for your order. In case your card has expired or you closed the account in question, you can get a refund in the form of in-store credits. You can select this option on the Order Status & Returns page.
Does RockAuto refund shipping cost?
You will not get a refund on the shipping charges, but if your order qualifies for Rockauto’s return policy, you should get the rest of the price refunded. If you have any additional problems, Rockauto has a customer service phone number and email support.
Does RockAuto do free returns?
No, RockAuto does not offer free returns & exchanges. We researched this on Mar 21, 2021. Check RockAuto’s website to see if they have updated their free returns & exchanges policy since then. You can use RockAuto coupons to unlock discounts at their website.
How do I send my RockAuto parts back?
To return a item to RockAuto, go to their website, and click returns. Then you can enter your order details and they will let you print out a shipping label. Stick it on the package, and go to a post office to drop it off. Call them and ask them what their return policy is.
How long has RockAuto been in business?
1999
RockAuto is an online, family business founded in 1999 by automotive engineers with two goals: Liberate information hidden behind the auto parts store counter (by listing all available items and product specifications on RockAuto.com, not just what one store stocks or one counter-person knows)
How do I return an item to RockAuto?
To return a item to RockAuto, go to their website, and click returns. Then you can enter your order details and they will let you print out a shipping label. Stick it on the package, and go to a post office to drop it off. Call them and ask them what their return policy is. Some companies will send you a return shipping label and some won’t.
Are there any warranties on RockAuto car parts?
RockAuto FAQs do not offer warranties on any parts. On their Product Lines and Warranties page, they describe how to determine whether a part has a manufacturer warranty and describes how to submit a warranty claim through the Order Status and Returns page.
What are the top ten questions about RockAuto?
The top ten questions about RockAuto on the PissedConsumer.com relate to placing an order, shipping, returns, warranties, and customer service. If you have had trouble choosing parts, tracking an order, got the wrong part, or got a part that didn’t work, the RockAuto answers below will likely help you.
How long does it take for RockAuto to release funds?
According to their Order Information page, RockAuto places a hold on the funds on your card as soon as you place the order. If the order does not go through, the item stays in your cart and they issue a void request to your bank within 2 hours. Your bank, however, may take several days to release the funds.
Do you get credit if you return a RockAuto part?
RockAuto is not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified. To receive credit, a returned part must be complete and in its original, unmarked manufacturer’s packaging. Cores must be returned in the box the new part came in.
How to cancel an order on rockauto.com?
If your order hasn’t shipped, you can submit a cancellation request by visiting our Order Status & Returns page (see How do I cancel my order? ), then place a new order with all the parts you need. Otherwise, please place a new order on RockAuto.com for any additional parts that you need.
How to send cores back to rock auto?
Cheapest way to ship Cores back to Rock Auto? Wondering if there’s a cheaper way to send it back to rock auto for the core refund charges. As I’m getting core fees of $30.xx back (USD) but it costs $30 (CDN) to ship via Canada Post. Thanks. 2006 / 2007 Yamaha R6 YZF R6V Parts For Sale! Mountain Bike Parts For Sale!
What’s the return policy for a RockAuto fuel pump?
They also hide behind their website and provide no way to talk to a customer servide rep to resolve the issue to my satisfaction. Product or Service Mentioned: Uro Parts Fuel Pump. Reason of review: Return, Exchange or Cancellation Policy. Monetary Loss: $12.