How do I file an AIA claim?
As a health insurance member you can claim by using one of the methods listed below:
- Using your HICAPs card at your registered provider.
- Online, by logging in to our Online Member Services portal.
- Email, by completing our health insurance claim form and sending to [email protected].
Where do I send my AIA claim form?
Please submit the completed form(s) together with necessary information (if applicable) to our AIA Representatives to follow-up or directly mail to our Operations Department at 11/F, AIA Financial Centre, 712 Prince Edward Road East, Kowloon.
How do I claim AIA outpatient?
For Outpatient claim: Clinic, Specialist, Paediatrician, Dental, Optical, Maternity and Health Screening. Snap a photo and upload the required documents through the My AIA Mobile App. Once your claim is approved, the reimbursement will be credited into your bank account within three (3) working days.
How do I cancel my AIA insurance policy?
Call our Care Line to inform us of your decision or email [email protected] and your cancellation request will be attended to. Life insurance plans can be cancelled within 15 days after you receive the contract with full refund of the premium charged.
What is a 1500 medical form?
The CMS-1500 form is the standard claim form used by a non-institutional provider or supplier to bill Medicare carriers and durable medical equipment regional carriers (DMERCs) when a provider qualifies for a waiver from the Administrative Simplification Compliance Act (ASCA) requirement for electronic submission of …
How do I claim my health insurance?
WAYS TO CLAIM ON YOUR HEALTH INSURANCE Drop in at your nearest branch with your membership card and your original receipts and we’ll take care of the rest. Send your completed claim form and original receipts to HCF, GPO Box 4242, Sydney NSW 2001.
How do I claim medical insurance?
To claim, do contact your provider’s customer service helpline and inform them of your situation. The insurance claims department will need to verify your medical condition and they’ll do this by obtaining a preliminary report by your attending doctor.
How to make a claim with AIA health?
Hospital treatments included in your policy are covered in all agreed private hospitals and/or day facilities with AIA Health. In most instances your hospital will ask you to complete a claim form on admission, which they’ll send to AIA Health directly.
Can a Medicare statement be forwarded to AIA?
Once your Statement of Benefits is issued from Medicare, they will forward it on to AIA Health to complete the Private Health Insurance portion owing. If there are any outstanding costs after this arrangement, this is considered an out-of-pocket expense for the member.
Can a life insured release information to an AIA?
Generally, AIA and the Life Insured only. If AIA has received an Authority form, completed by the Life Assured and giving consent to release information to another specific person, then we can release information to that person.
Can You get Your AIA excess refund back?
All AIA Health Insurance products have a $500 or $750 excess, however, you may be eligible to have your full excess refunded if you hold an AIA Vitality status of Silver or above. There are no excesses for dependents. What is Excess Refund?
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