Are Recalls free after warranty?
Recalls are not to be confused with technical service bulletins (or TSBs) issued by the manufacturer for less serious problems that affect the normal operation of the vehicle. And generally, these repairs will be free of charge only if your vehicle is still under warranty.
What happens if a car manufacturer issues a recall?
If a manufacturer issues a recall of your vehicle, you will receive notification of that recall in the mail. If the make and model of vehicle that you own is determined to have a defect that impairs the vehicle’s safety, you have a number of rights. These rights include: The right to be informed of the recall in writing.
What to do if you have a problem with a recall repair?
Being patient and polite while inquiring about your car’s repair can go a long way to aiding your cause. Ultimately, the manufacturer is responsible for a recall. If you encounter problems that cannot be addressed by your dealership, you should contact the manufacturer for assistance.
What’s the purpose of a motor vehicle recall booklet?
The purpose of this Motor Vehicle Safety Defects and Recalls Booklet is to answer the most commonly asked questions about how and why recall campaigns are initiated, and to inform consumers of their rights and responsibilities when a vehicle or item of motor vehicle equipment is recalled.
How to make the most of your just-expired warranty?
Call your retailer – not the manufacturer – first. Every automaker has policies that let their retailers make goodwill decisions (up to a limit) without getting head-office approval. Some dealerships even pass this power down to their service counter consultants to speed up the process.
If a manufacturer issues a recall of your vehicle, you will receive notification of that recall in the mail. If the make and model of vehicle that you own is determined to have a defect that impairs the vehicle’s safety, you have a number of rights. These rights include: The right to be informed of the recall in writing.
Can you be charged for repairs after a recall?
Ask the dealer to confirm that you will not be charged if the cause of the problem requires the same repair as before. However, if the cause is different, you will be charged for the repair. It doesn’t hurt to ask the dealer for a good-will discount.
Where do I find the recall number on my car?
You will need this number not only when checking for a recall but when contacting your dealer to schedule a repair—so keep it handy. To check if your vehicle has any outstanding recalls, go to nhtsa.gov/recalls, and enter your car’s VIN. If there’s an open recall on your specific vehicle, it will appear here. Are Recall Repairs Free?
Do you need to authorize a recall on a product?
When you fill out a VOQ online, you will be given the option of checking a box to authorize or not authorize the release of your personal identifiers to the manufacturer of the alleged defective product you own. Again, while you are not required to provide such authorization, doing so can sometimes help facilitate the recall process.