Why is troubleshooting so difficult to train for?
In customer support, troubleshooting is even more difficult to train for because it requires both the ability to understand what’s happening technically in the product and the ability to communicate effectively with customers to get the full details. Troubleshooting in support is 50% human fixes and 50% machine fixes.
Who is the best person to troubleshoot a problem?
Handy people — mechanics, carpenters, your friendly neighborhood MacGyver — all have the same ability to troubleshoot. They can look at a problem, isolate the root issue, and understand what needs to be done to fix the leak, stop the wiggle, or get it running again.
What should I expect in a tech interview?
When interviewing in the tech industry, expect to be asked questions about your training and certifications, as well as behavioral questions, situational questions, questions about your knowledge of tech tools and design, and questions about your work habits and processes. Interview Questions About Your Education
How to push your technical skills in your CV?
How to Push Your Technical Skills in Your CV and at Interview. If you possess them, technical skills need to be given prominence on your CV, and you should provide evidence of situations where you have used them, what you did and the outcome. Make your CV as achievement-focused as possible.
When interviewing in the tech industry, expect to be asked questions about your training and certifications, as well as behavioral questions, situational questions, questions about your knowledge of tech tools and design, and questions about your work habits and processes. Interview Questions About Your Education
How to stand out in a technical interview?
Here are a few additional tips to help you stand out as a great candidate during a technical interview: Many technical interview questions have a specific correct answer. This means you need to find a way to make your answer stand out from the answers provided by other candidates.
What are the most common questions about technology?
Whether you’re the tech-savvy friend that’s always answering these questions or the friend doing the asking, here are the answers to the most common conundrums. 10.
How to contact a PHP Technical Service Technician?
Please call, fax or e-mail us with your request. PHP technical service: 1-800-362-6951 extension 2 For customer service and orders use extension 1 Website: phpdistribution.com Fax: 1-800-255-7985 In addition to our Technical Service Manual, our service technicians are available to assist you with questions that may arise.