Why is PLDT so unstable?
MANILA, Philippines — PLDT has issued a statement about the slow and intermittent internet speeds experienced by a lot of users, saying that it is due to combined effects of unrelated events on one of its international links. According to PLDT, the international link is serving subscribers in Visayas and Mindanao.
How can I tell if PLDT DSL is disconnected?
Enter your telephone number starting with the area code or the 11-digit Ultera or Home WiFi number. For example, if your telephone number is 123-4567 and the area code is 02, then enter 021234567. The system will automatically detect that your account has been disconnected and inform you of such.
Why is my PLDT WiFi not working?
Make sure that you are up to date with your account and you have no outstanding balance. Turn your modem ON and check if the POWER light indicator is steady green. If not, make sure that the modem is properly plugged in and check if there are any loose or damaged cables.
How do I report a problem to PLDT?
It’s no surprise anymore that whenever you call the PLDT hotline to report a problem, it will take ages and a day to get to talk to a support personnel….Report a PLDT problem via SMS with 77171 TXTPRESS.
| Description | Send to 77171 |
|---|---|
| To report a complaint | PLDT REPORT |
| To apply for a service | PLDT APPLY |
How can I boost my PLDT signal?
How to boost your Wi-Fi signal and internet speed
- Run a speed test.
- Update your Wi-Fi router’s firmware.
- Make sure there are no Wi-Fi freeloaders.
- Upgrade your router, or add extenders.
How do I reset my PLDT modem?
To reset the PLDT router to its defaults, press the reset switch at the back of the router for about 10 seconds. Use a small pointed tool like a paper clip to depress the reset switch is accessible via a small hole at the back of the router. Wait for the router’s lights to turn off before releasing the switch.
How can I reconnect my PLDT Home DSL?
How to Request for PLDT DSL Reconnection
- Call 171.
- Dial 2 for PLDT Existing Customers.
- Dial 4 for Reconnection Request.
- Enter your Landline Number starting with area code (example: 029001234)
- Enter your PLDT Account Number followed by #
How do I contact PLDT for repair?
You may also call our Hotline by dialing 171 or online through our official social media accounts or download the myPLDT Smart app from Google Play or App Store.
Does DSL slow down with more users?
DSL uses your phone line, which is exclusive to your home or office. Cable can run through entire neighborhoods, buildings or apartment complexes. The downside to shared connections is that the more users online at the same time, the more bandwidth that is being used, thus the slower your internet is.