Why is my ecobee app not connecting?

Why is my ecobee app not connecting?

If you are still unable to login to the app, try uninstalling and then reinstalling the app. If you are on an older version, deleting and reinstalling the app will always replace your existing app with the most up to date version.

Why does my ecobee keep going offline?

Reason for intermittent connectivity Plume Networks optimize on a regular basis to ensure a location is functioning optimally. This causes the device to disconnect and at times, fail to connect back until Ecobee is manually reconnected to the Wi-Fi network.

Can my ecobee be hacked?

Users of EcoBee, another device sold by SRP, have reported issues with hacking as well. The issues with lax security extends beyond the thermostats SRP is offering rebates on.

Can ecobee connect to 5ghz WIFI?

Does ecobee SmartThermostat with voice control work with 5 GHz networks? Yes, it is compatible with both 5 GHz and 2.4 GHz Wi-Fi connections; i.e. it is dual-band compatible.

What happens if ecobee loses WIFI connection?

The short answer is yes. Even without a Wi-Fi connection, your ecobee will still function as a traditional thermostat; it will engage your equipment as needed and maintain your comfort set points.

How do I reboot my ecobee?

1 Reboot

1. Push and hold the main button on your Ecobee Switch+.
2. Continue to hold the main switch for five seconds.
3. Wait for the voice prompt to say “Restart Device”.
4. Press the main button one time.
5. Your Ecobee Switch+ will restart, and should be ready to use again in a few minutes.

Does ecobee work if WIFI goes out?

Generally, your home is still safe In event of server outage, your Nest, Ecobee, or other smart thermostat remembers the schedule that it was going to run and continues to run it.

Can a WIFI thermostat be hacked?

The answer is Yes. If you are a Nest lover then this might surprise you that hackers could use Nest Thermostat As An Entry Point Into Your Home. Researchers at the blackhat security conferences worried that Nest Thermostats have the majority of hacking breaches than any other Nest smart home Gadget.

Is ecobee secure?

Data privacy and security is at the heart of all ecobee products and services. With Haven, your account is kept secure with two factor authentication, and non-family members can’t disarm your home. With SmartCamera, all of your video is encrypted and securely processed on-device without being uploaded to the cloud.

How do I connect my iPhone to my ecobee thermostat?

ecobee app (iOS 11+)

1. Open the ecobee app on your iPhone.
2. Tap the Account icon in the bottom right corner.
3. Select HomeKit under Integrations in the Menu.
4. Tap + on the top-right corner.
5. Choose Add Thermostat from the drop-down menu.
6. Select the home you’d wish to add your ecobee to, then tap Next.

What happens if I reset my ecobee?

If you choose to “Reset All,” your ecobee will be wiped clean and returned to factory settings. Your ecobee account will be deleted, as will your schedule, preferences, and equipment configuration. You will need to set up your ecobee from scratch once again.

Why does my ecobee keep restarting?

There are three reasons why an Ecobee thermostat may be rebooting often: The wiring to the thermostat is damaged, loose, or installed incorrectly. The furnace is overheating. The HVAC unit needs to be cleaned or serviced.