What should I do if I have a problem with a car dealer?
Dealership personnel are people as well, which means they are sensitive, and sometimes make mistakes. Don’t go around bad-mouthing a dealer just because it took several tries to solve a problem, unless you have no other choice. Launching into a social media crusade against them will just hurt your case.
Why are there so many complaints about my car?
Another common source of car complaints, particularly for newer vehicles, come from problems in their extensive electrical systems. Electrical gremlins can infect any system.
What does it mean when car dealer wont agree to delivery date?
If the dealer won’t agree to this, it’s a sign that it doesn’t have faith in the delivery date; we’d suggest you go to another dealer who will agree to your request.
Can you take a car to another dealer?
OK, so you’ve gotten nowhere with this dealership, you may want to take the car to another dealer, though this might be a bit inconvenient, especially if the distance to other dealer is great.
What should I do if I have a problem with my car?
Include copies of work orders and invoices, and your request for a refund or other solution. If the manufacturer doesn’t help, you still may be able to resolve the problem. Many car contracts have mandatory arbitration clauses to settle disputes, so that may be your next step.
What to do if you have a complaint about a car dealer?
If your complaint is about: Deceptive car ads or dealers — File a complaint with your state consumer protection agency and the Federal Trade Commission. Terms of your auto loan agreement or payments — File a complaint with the Consumer Financial Protection Bureau.
What to do if a car dealership is deceptive?
Deceptive car ads or dealers — File a complaint with your state consumer protection agency and the Federal Trade Commission . Terms of your auto loan agreement or payments — File a complaint with the Consumer Financial Protection Bureau. Car warranty — Contact your state’s attorney general.
Can you sue a mechanic for not honoring a warranty?
These warranties generally come with stipulations regarding what repairs are covered, for how long, and may require you to use specific mechanics. If the mechanics don’t honor the warranty, either to repair the car or in covering the cost, you may need to sue.