What questions are asked in a customer service interview?
Customer Service Questions Asked in a Job Interview
- What is customer service?
- What does good customer service mean to you?
- Why do you think you’d be a good fit with our company?
- Why do you want to work in customer service?
- Tell me about a time you had to deal with a difficult customer, and how you handled it.
What is a customer service consultant HMRC?
As a Customer Services Consultant with HMRC, you’ll help us to collect the taxes that pay for vital public services and administer benefits for those who need support. And there are also a full range of public sector benefits, including a competitive pension and holiday entitlements to look forward to.
Is HMRC a good place to work?
HMRC is a great place to work. Good salary, Pension and job security. Good prospects for promotion once you are in the job too. Staff training is also good.
How old do you have to be to be a customer consultant?
18 years old
You must be at least 18 years old to become a customer adviser as you are co-signing contracts and therefore must be of the legal minimum age to sign a contract before joining the team.
What do you say in a consultation meeting?
During consultation, you should discuss:
- the changes that are needed, what you plan to do, and why.
- ways to avoid or make fewer redundancies.
- the skills and experience needed for the future.
- the criteria for selecting employees for redundancy.
- any concerns employees may have.
How do you conduct a consultation session?
Here’s what I mean.
- Ask the right questions. A good consultation is all about the right questions being asked and answered.
- Spend a lot of time listening.
- Demonstrate your value.
- Paint a picture of the future.
- Don’t forget to close.