What is Oracle support service?
1 (800) 392-2999
Oracle Corporation/Customer service
How do I find Oracle support?
1. My Oracle Support: support.oracle.com. Support button on the left side of the page.
How do I log into Oracle Metalink?
Open a browser to http://metalink.oracle.com.
- Select Classic Metalink and log in.
- In the Quick Find drop-down list, select either Patch Number or Document ID.
- Enter the patch number or document ID.
- Click Go.
What do you get with Oracle support?
Oracle Premier Support for Software helps you maintain your products, optimize performance, and effectively implement new software functionality. It provides access to product updates and enhancements, as well as technical assistance and resources.
What is Oracle sustained support?
Sustaining Support Features include access to Oracle online support tools, upgrade rights, pre-existing fixes, and assistance from technical support experts.
What is an Oracle service request?
A service request describes all the necessary information about the customer problem to determine the best plan of action to resolve the issue effectively. The installed base contains information about the customer, customer site, and the installed customer product.
What is CSI number oracle?
The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number is present in your contract document and also in Infrastructure Classic Console or Applications Console. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS).
How do I download a patch from Oracle support?
Downloading Patches From My Oracle Support
- Click the Sign In button and log in using your My Oracle Support login name and password.
- Click the Patches and Updates tab. From this tab, you have two options for downloading patches: Enter the patch number and platform to download a single patch.
What is Metalink access?
Metalink(My oracle support) is a service provided by Oracle to customers who want any sort of technical assistance. What is Metalink? You can either search the existing knowledge by searching for key words or you can log a specific Technical Sevice Request (SR)
What is Oracle’s three standard levels of support?
The Oracle Lifetime Support Policy provides access to technical support experts and future upgrades to major releases for all product lines for the duration of the product license and consists of three stages of support: Premier Support, Extended Support and Sustaining Support.
How to register for mobile my Oracle support?
To use Mobile My Oracle Support, you must register in the main My Oracle Support portal: For information on registering, see the My Oracle Support help “Registration, Sign In, and Accessibility Options” section: Before you can use My Oracle Support, you must have at least one Support Identifier (Support ID) in your user profile.
What do you need to know about Oracle mobile hub?
Oracle Mobile Hub. Simplify the development of mobile applications with an open, comprehensive platform that scales to meet your needs. Whether you’re building new apps or extending backend systems, Oracle provides the platform, security, and analytics that you can count on.
What kind of apps can you use with Oracle?
Oracle offers cross-platform mobile and chatbot development with deployment to iOS, Android, and popular messaging apps such as Facebook Messenger and Slack as well as digital voice assistants like Apple Siri, Google Home, and Amazon Alexa.
What kind of support do you get from Oracle?
Protect your on-premises software, applications, and hardware investments with Oracle’s trusted, secure, and comprehensive support. Essential software updates and new releases, proactive support tools, and 24/7 services to help you mitigate risk, reduce costs, and gain competitive advantage.