Is there a contact phone number for ASOS?
We don’t have a call centre, so we’re not set up for a high volume of telephone calls.
How can I ring ASOS?
ASOS UK Contact Phone Number
- Company Name: ASOS.
- Contact Number: 0207 756 1000.
- HQ Address: Greater London House, Hampstead Road, London, NW1 7FB.
- Opening Hours: Monday to Saturday, 8am to 8.30pm.
- Website: www.asos.com.
How do you complain to ASOS?
Asos (UK) complaints contacts
- Visit Customer Contact Form.
- Email Customer Services on [email protected].
- Call Head Office on 0844 385 1700 or 020 7756 1000.
- Email Nick Beighton (CEO) on [email protected].
- Tweet Asos Customer Services.
- Tweet Asos (UK)
- Watch Asos (UK)
Why is my ASOS account blocked?
If you enter your email address and/or password incorrectly three times, your account will be locked for 30 minutes.
How do I cancel my order on ASOS?
Go to My orders and select the order you’re looking to cancel. If the button next to an order says Cancel/View, you still have time to cancel by clicking the button. Your order status will change to Cancelled. If the Cancel button is not available, it’s too late for you or our Customer Care team to cancel your order.
Why has my ASOS account been blocked?
What is Asos telling its customers? Now, in emails seen by MoneySavingExpert.com, banned Asos customers have been told: “Due to an ongoing pattern of returns behaviour that is against our policy, we have permanently deactivated your account.”
Can ASOS block you?
ASOS have started permanently blocking customers who return clothes too often. Changes to the return policies were made over the weekend and people have been sent into panic that they are going to be banned from shopping on the site.
Why has ASOS blocked my account?
How long do ASOS packages take to arrive?
Delivery is within 5* working days of your order being placed. Delivery is Monday to Friday and Sunday (excluding Public Holidays).
Can ASOS blacklist you?
45 percent of retailers, including ASOS, said that they were planning to blacklist repeat offenders of serial returning. ASOS have also been monitoring those who say they haven’t received items they bought, for obvious reasons.