How do I report a fault on my TalkTalk phone line?
If you’re still having problems after exhausting all our troubleshooting advice, please contact our fault team on 0870 087 8777*. Select 3 for technical questions, set up and faults and then select option 1 for landline faults or option 2 for broadband faults.
How do I check my phone line for faults?
Listen for a dial tone on your phone’s receiver. Then, take the receive off the base and hold it up to your ear. See if there’s a dial tone. If you hear a dial tone, the problem with your phone line is on the inside of your house.
How can I test my UK phone line?
Once you have your telephone connected to the BT test socket dial 17070. You will reach BT’s line test facility. Choose option 2 from the menu presented – “Quiet Line Test”. If your telephone has the option, put it on mute.
Why is my phone not working but internet is?
Toggle on/off Airplane mode Sometimes, all you need to do when mobile data is on but no internet connection is to turn on and off Airplane mode. Doing so will cut off your phone from the mobile network and can fix the problem alongside it. Simply turn on the Airplane mode for a minute, then turn it off again.
How do you fix a crackling phone line?
Static or crackling noise on your phone line
- Try plugging the phone into a different jack. (
- Try a different phone cable or curly cord.
- If the phone is connected to a splitter or filter, remove the splitter and connect the phone directly into the phone jack or try using a different filter.
How do I check if a phone number is working?
Visit www.textmagic.com or download the TextMagic mobile app on google play store. Enter your phone number and country and click on Validate Number. This app will show you the status of the number if it is active or not. Another app you can use is Phone Number Monitoring.
How can I contact TalkTalk on my landline?
The number is free to call from your TalkTalk landline. You can contact TalkTalk via Freephone on 0800 049 1424. From there, you’ll be able to choose your inquiry as both a current TalkTalk customer or not. You can ask about your bill or payment, report a fault, request to leave or ask any other questions you may have.
How to contact a TalkTalk customer service representative?
To find out more information about TalkTalk Broadband and Fibre services as well as purchase a package for yourself, call 0800 049 7842. A customer service representative will be able to assist you in finding the right Broadband and Fibre package for you and recommend any additions you may want.
When is the best time to call TalkTalk?
This is free if you’re a TalkTalk landline customer otherwise it’s charged at 3ppm plus your phone company’s access charge. If you just want a chat to get some advice on anything TalkTalk broadband related then you’re best off calling: Between 8am-8pm Mondays to Sundays there’ll be someone available to offer you any help you need.
What are the hours of TalkTalk technical support?
The Technical Support phone line is available 24 hours a day. TalkTalk’s Live Online Chat can be accessed from 8.00am until 10.00pm. TalkTalk also has an app which can be used to view bills and track your usage at any time, as well as to contact Customer Services during the above hours.