How do I contact Mercedes customer service?
If you have any additional questions, please call 1-800-367-6372 (1-800-222-0100) or contact your local authorized Mercedes-Benz dealership.
Does Mercedes give free service?
Convenient, comprehensive, and contact free, Mobile Service by Mercedes-Benz brings exceptional care right to you. So while you get on with your day, we’ll ensure that your Mercedes-Benz is running right. Contact your dealer to see if they if they offer Mobile Service.
How do I check my Mercedes warranty?
How do you find out if your Mercedes is still under warranty? You can read about your warranty coverage online. To read information on your Mercedes warranty or check for recalls on any parts, systems, or cars, you can use the VIN lookup number, which is a 17-digit vehicle identification number.
What is Mercedes call assist?
Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside.
Where is the US headquarters for Mercedes-Benz?
Atlanta
Mercedes-Benz USA (MBUSA), headquartered in Atlanta, is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States.
What is A4 service?
Mercedes-Benz A4 Service or Mercedes-Benz B4 Service – Add on air filter replacement, spark plug service, and sunroof cleaning and lubrication. Mercedes-Benz A5 Service or Mercedes-Benz B5 Service – Add on air filter replacement, spark plug service, and brake fluid replacement.
When should I service my Mercedes?
Mercedes-Benz A-Service. The A-Service first visit is at approximately 10,000 miles or 1 year. The exact time is determined by the vehicle’s Flexible Service System. Then it is approximately every 20,000 miles or 2 years.
How do I know if my car is still under warranty?
To know more about the car’s warranty, you can visit the Consumer Affairs Page. You can also use the car’s Vehicle Identification Number (VIN) to check if the vehicle is still under warranty.
What is the SOS button in my Mercedes?
SOS button. One press of a button is enough: the SOS button in the overhead control panel of your vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.