Does Groupon have good customer service?
Groupon has a consumer rating of 2.89 stars from 6,499 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Groupon most frequently mention customer service, credit card and fine print problems.
Who are Groupons customers?
Groupon customers are often savvy deal-seekers who purchase and use one-time coupon discounts without intending to become regular customers. That’s great if you’re looking for one-timers, but not ideal if you need people to sign up for ongoing services.
Is Groupon a good company?
Great company I enjoyed my time at Groupon, management was always available, free shuttle to train, coworkers were fun, it gave a college vibe, pto was okay, and if it’s a slow day , you have the option to go home, of course without pay, but still a great benefit if you had something to do.
Where do I complain about Groupon?
Go to https://www.groupon.com/customer_support.
Why won’t Groupon give me a refund?
You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. This option is available, even if the promotional period of the voucher has expired. The three-day time limit is final, and after it expires, Groupon will not refund your voucher.
How do you make a complaint to Groupon?
Head office & complaints – 0203 510 2373 Contact Groupon’s London head office to make a complaint by calling their official phone number 0203 510 2373 where you can complain about the experience that a merchant offered you and if you have been sold a defective item.
Does Groupon charge a fee?
Groupon takes 50% of the sales revenue as its service fee. Once a deal is advertised, consumers who purchased the Groupon receive it regardless of how many were purchased. Gross billings in the service revenue business for 2018 amounted to $3.77 billion.
How can I contact Groupon for a refund?
Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
What are the reviews of the Groupon website?
Groupon has a consumer rating of 2.9 stars from 6,460 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Groupon most frequently mention customer service, credit card and fine print problems. Groupon ranks 6th among Daily Deals sites.
How to contact Groupon UK for customer support?
If you’d like to talk to us about the your enquiry, you can always contact our Customer Service Team by visiting www.groupon.co.uk/customer_support. Been a customer for years but closing…
What should you know about buying goods on Groupon?
If you buy goods on Groupon, check the reviews to see whether other customers believe the item is represented accurately on the website. As for services, watch for red flags that could indicate a fraudulent deal, such as no reviews or very few purchases.
What’s the worst thing about a Groupon account?
Original review: Sept. 7, 2021 Groupon is a serious embarrassment for America. In addition to offering the worst customer service imaginable, their policy provides no refunds, no control of your own money in the account wallet, and even takes your money without your consent.