Why is my audio gateway control unit AGW not working?

Why is my audio gateway control unit AGW not working?

Note that there could be more part numbers related to the AGW module. The radio does not work on my E Class / CLS Class. AGW unit is a common cause of no telephone, no radio, no nav, no map, and 6-disc disc changer won’t open/operate.

What to do if Mercedes Benz audio gateway is defective?

You need to figure out which component is defective by bypassing each component until you find the problem. The Audio Gateway is the brains of the Mercedes-Benz COMAND system. You will need to have an authorized Mercedes-Benz service technician replace the whole unit if AGW is defective. This entry was posted in Info Articles.

How to install an audio gateway control unit?

Pull out the AGW N93/1 unit. Be careful not to bend the fiber-optic cables too much or kink the cable. Remove the three nuts that hold the audio gateway control unit tied to the metal bracket. Install the new unit in reverse order. You will need a hand rivet gun. Any of these Best Seller Rivet Guns will get the job done.

What happens if Bluetooth audio gateway service fails to start?

If Bluetooth Audio Gateway Service fails to start, the error is logged. Windows 10 startup proceeds, but a message box is displayed informing you that the BTAGService service has failed to start.

Note that there could be more part numbers related to the AGW module. The radio does not work on my E Class / CLS Class. AGW unit is a common cause of no telephone, no radio, no nav, no map, and 6-disc disc changer won’t open/operate.

Pull out the AGW N93/1 unit. Be careful not to bend the fiber-optic cables too much or kink the cable. Remove the three nuts that hold the audio gateway control unit tied to the metal bracket. Install the new unit in reverse order. You will need a hand rivet gun. Any of these Best Seller Rivet Guns will get the job done.

Can a Mercedes Benz audio gateway be defective?

The Audio Gateway AGW can also be defective. That is the brains of the Mercedes-Benz COMAND system, therefore you can not bypass it. You will need to replace the whole unit. The only testing that you can really perform with the AGW, is to make sure it is getting power.

Where can I get a Mercedes audio troubleshooter?

Part Number 000-545-33-84 Available from the dealership Part needed for troubleshooting Our example for troubleshooting will be for the E430 Read through instructions before attempting to troubleshoot. 1) The Mercedes E430 contains all the components in the fiber optic system in the trunk, driver’s side wheel well.