Why does Windows 8 not recognize my passport?
Please try using the HDD with a different short USB 3.0 cable. Try connecting it to a different USB port and make sure you are not connecting it through a USB hub. If possible try the HDD on a different computer. If the HDD is still not detected on any of the systems download and run WD DLG Quick test.
How do I install WD SES Device USB device driver?
Way 1. Install WD SES Device driver via WD Smartware VCD
- Open Run dialog box by hitting Windows key + R key at the same time.
- Locate and right-click on your WD SES USB Device.
- Choose Browse my computer for driver software.
- Note: The driver is located in Extras folder of your WD Smartware VCD.
How do I fix Windows not recognizing my external hard drive?
Here are a few troubleshooting steps you can take to remedy the situation.
- Make Sure It’s Plugged In and Powered On. Western Digital My Book.
- Try Another USB Port (or Another PC)
- Update Your Drivers.
- Enable and Format the Drive in Disk Management.
- Clean the Disk and Start From Scratch.
- Remove and Test the Bare Drive.
How do I fix a failed external hard drive?
Method 3. Run CMD to Repair Corrupted External Hard Drive Without Formatting
- Press Win+R, type: cmd and click Enter;
- Type: diskpart and hit Enter;
- Type: list disk and hit Enter;
- Type: select disk 0 and hit Enter; (0 stands for the drive letter of your corrupted external hard drive.)
How do I update my WD passport?
Connect computer to the My Passport Wireless Wi-Fi network. Using a web browser, open the My Passport Wireless dashboard. Go to Firmware Tab. Under the section Auto Update. You will see a pop up confirming to upgrade your firmware, click Ok.
Can not access WD passport?
Reconnect the WD drive via a new USB hub or to a new PC. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.
How do I install drivers for my passport?
Connect the supplied USB or FireWire cable to the Passport drive. Connect the Passport drive to your computer with the USB/FireWire cable. The picture below shows how to plug the drive into your computer. You will see Windows automatically install drivers for the Passport drive.
What is a WD drive utility?
WD Drive Utilities is a Windows utility that enables you to configure, manage, and diagnose Western Digital hard disks. With this program, you can check the SMART health status; perform quick/comprehensive drive diagnostic tests; change sleep timer settings of external hard disks; and more. Screenshots.