How do I reset my EA password?
I can’t sign in
- Go to the EA Help login.
- Click Forgot Your Password? to reset your password.
- Enter your email or EA Account ID.
- Check your email for a link to create a new password, and follow the instructions.
How do I update my EA credentials?
Edit your basic information
- Go to your EA Account and Billing Settings.
- Click on the About Me tab.
- Click Edit next to: Basic Information to update your EA ID, Display Name, Real Name, and Date of Birth.
- Type in the code we send you to confirm your identity, then change away!
Can I change my EA email?
If you’ve changed your email address, you can update it by clicking Edit next to Basic Information in your About Me settings on ea.com. You can also add a secondary email address to your account. Click Add Secondary Email. Enter an email address different from the one registered to your EA Account.
Can your EA account expire?
If your account is showing as expired then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. You can contact our live support at help.ea.com.
What do I do if my EA credentials have expired?
Your login credentials have expired, but all you need to do is reset your password. Scan the QR code or use the URL below to get started, or to get help if you’re having trouble. All you need to do is reset your EA Account password to log back in.
How do I find out my EA ID?
Click on your EA ID at the bottom of the client. Click EA Account & Billing. A browser window will open with a page for My Account. On the About Me tab, you’ll see a preview of your email address with asterisks.
How do I delete an EA email account?
Go to the EA Account settings portal. Click on Connections. Find the account you want to unlink, and click the Unlink button next to it. Read the disclaimer and make sure you want to unlink, knowing all the risks above.
How do I unlock my EA account?
To unlock your account you would need to log in on a trusted console (Xbox/PlayStation) and try to reset your security question there. If you are still experiencing issues after this or cannot access your trusted console, then please contact an Advisor at https://help.ea.com/contact-us for assistance.
How do I delete my EA account on ps4?
To close your Origin Account: Select your platform. Select ‘Account Management’ from the drop-down menu. Type ‘close my account’ in the provided field. Click the ‘Chat Now’ button.
What does your credentials are incorrect or have expired Please try again or reset your password?
The message “Your credentials are incorrect or have expired. Please try again or reset your password.” can be an outage with the login servers from our side, or a security issue on the side of the player where sometimes they are asked to login again – this can for example be due to inactivity.