How do I know if I owe tolls in Florida?
If you believe you have received a Toll Enforcement Invoice in error, please contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352). If you received a toll invoice from another agency, call the phone number listed on the invoice you received.
How do I dispute a toll violation in Florida?
How to dispute a toll charge. FDOT told the I-TEAM that if a customer has a concern, question or wants to file a dispute, they can visit SunPass.com or call the customer service line at 888-TOLL-FLA (888-865-5352). According to the agency, depending on the customer’s concern, the process will vary at that point.
Can a person use a toll in Florida?
A Toll Authority is the designee of a governmental entity whose authority is to enforce the payment of tolls. A person may not use any toll facility without payment of tolls, except as provided in section 338.155, Florida Statutes. Department systems were built to prevent the duplication of license plate numbers.
What happens when a customer receives a toll violation?
What Happens when a customer receives a Toll Violation: If the customer fails to pay the fine and unpaid tolls within the 30-day time frame they have the option to elect a hearing and pay the civil penalty fee if applicable.
How does a toll by plate toll work?
With TOLL-BY-PLATE, a photo is taken of a vehicle’s license plate when no SunPass or other interoperable transponder is detected as it travels under the tolling equipment. A Toll Enforcement Invoice is then mailed to the registered owner of the vehicle for the toll (s) incurred over a 30-day period, plus a $2.50 administrative charge.
How to settle a toll dispute with a toll agency?
First, contact the toll agency to settle the dispute. If unable to reach a settlement with that agency and the customer is not the owner of the tag used during the toll violation complete form HSMV 90510 requesting a verification letter as proof and submit to the address on the form.