How can I complain to Irctc?

How can I complain to Irctc?

Corporate Office

1. B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001.
2. Tel.No. 011-23311263/64, 23314752 , 23314784.
3. Fax No. 011-23311259.
4. Internet Ticketing Complaints Write to: [email protected].

How can I contact Irctc for failed transaction?

Contact Us. Customer Care Numbers : 0755-6610661, 0755-4090600 (Language: Hindi and English)..

Is 139 a toll free number?

Toll Free telephone No. 1800-111-139 and 1800-111-321 : For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways.

How do I get refund from IRCTC?

According to IRCTC refund rules, you can get a refund for e-Tickets booked online through the IRCTC platform (website or mobile app) by cancelling them online. Applicable cancellation fees will be deducted from the amount and the refund will be made to the account through which you had made the payment.

How many days will it take for IRCTC refund?

The IRCTC refund is generally gets processed within 5 to 7 working days. The IRCTC has some charges in place in case of ticket cancellation.

How can I recover my mobile no from Irctc?

Steps to recover forgotten IRCTC Username:

1. Visit the Goibibo IRCTC Forgot User ID page.
2. Fill your registered email ID or mobile number.
3. Enter your date of birth as on IRCTC account.
4. Click on ‘Request User ID’
5. You will receive your IRCTC username on your registered email id.

How can I complaint in railway online?

The Mobile App is linked to the Complaint Management portal of Indian Railways, where complaints can be registered through Web (www.coms.indianrailways.gov.in) and SMS (+91-9717630982). Web based Complaint Management Application: Passengers can also register complaints through the Web.

Which is the customer care number for IRCTC?

Customer Care Numbers : 0755-6610661, 0755-4090600 (Language: Hindi and English).. For Railway tickets booked through IRCTC General Information

How to contact IRCTC for e ticket cancellation?

IRCTC Customer Care Number for e-Ticketing Issues IRCTC eTicketing phone number 0755-6610661 Click To Tweet Important Note: When the problem you are facing is about e-tickets/refunds/cancellation, then its a waste of time to call the Indian Railway’s Inquiry number 139.

What to do if you do not get IRCTC card?

For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected].

How do I file a TDR with IRCTC?

In such cases what you or the IRCTC customer care representative will do is use the online TDR (Ticket Deposit Receipt) filing. This can be done by logging into your IRCTC account and then select PNR for which TDR is to be filed and click “File TDR” Button.