Does your PD have to be exact?
The pupillary distance measurement does not have to be 100% precise to be useful, as it can tolerate a fairly small error range. If you do measure your own pupillary distance, it is recommended that you try several attempts to be sure you get a fairly accurate measurement.
Where can I get my pupillary distance measured?
Most of the time, your eye doctor will measure to get your pupillary distance at your eye exam. If you don’t’ receive a PD measurement or you want to purchase new glasses and need this number in order to purchase them, there are a few easy steps you can take to measure the PD yourself.
How can you tell if your PD is wrong?
The wrong PD can induce eye strain, fatigue, headaches and blurry vision. If you have a high prescription and the wrong PD these symptoms are often much worse. In my practice, some patients will complain that they “just don’t feel right”. Sometimes it is a vague sense that something is wrong with their glasses.
Can you find your PD on your glasses?
You usually can’t find your PD number written on your eyeglasses. The numbers on the inside of the temple arms of some frames show the measurements for the frame itself. Your PD number should be written on your eyeglass prescription in the PD section.
Is it bad if your PD is off?
If your PD is off, the “optical center” of your lenses will be, too, and your glasses won’t be as effective as they should be. You also need your prescription. Lots of optometrists will give you a copy of your prescription but not include your PD.
What to do if your Visionworks plan is not accepted?
Please contact your local Visionworks store to see if your plan is accepted in-store. If the message indicated that you have already used your benefits, and you believe this is an error, please contact your insurance carrier for assistance. Can I get a receipt for my Flexible Spending Account (FSA) or an Out of Network Claim?
Can you cancel eyeglasses order with Visionworks?
Insurance orders do not qualify for retail promotions. However, if you use your insurance to purchase glasses or contact lenses, Visionworks will discount any additional pairs of glasses. Can I cancel an insurance order? Yes, you can cancel your order. We will work with your insurance provider to reinstate benefits if you are eligible.
How to contact Visionworks for a refund?
If you have a problem with a recent purchase please give us a call at 1-800-784-7427 or visit a Visionworks location near you for assistance. What is the expected time frame for a refund?
Do you have to wear a mask at Visionworks?
Visionworks currently has special check-in requirements so upon entering immediately check-in. Are masks required in the store? For your and our associates safety in this healthcare setting, a mask is required while in our stores.*. Need a mask? We have one for you. Will we be changing our policy on required masks for patients and associates?