Does my modem have a battery?
This battery can be found in a compartment on the bottom or back of the modem. If you notice that you still have lights lit up on the front of your modem after removing power from it, you will need to find and remove this battery.
What does a modem battery do?
A modem with a charged battery will power Spectrum Voice equipment to work with standard corded phones, but will not power other equipment not provided by Spectrum, like cordless phones or medical and security-monitoring systems.
Does my Xfinity modem need a battery?
The convenience of backup power The back-up battery in Comcast Business Voice modems enables your phone service for up to 8 hours of battery life and 5 hours of talk time. We recommend having one battery in your modem. If your modem has two battery slots, you still only need one battery.
How long does Comcast modem battery last?
Comcast will provide monitoring and notifications to replace a depleted battery to a customer who has received or purchased a battery from Comcast. The life span of these batteries is three to five years.
Does my Xfinity modem have a battery?
A backup battery can be purchased for your Xfinity Voice modem to provide additional hours of service during a power outage. Note: If there is a power outage and a backup battery is installed for your Voice modem, only the primary phone number will work.
How long do modem batteries last?
When connected to a 4G network the device’s battery life can last up to 9 hours. Should the Pocket WiFi be connected to a 3G network, the battery life can last up to 10 hours.
How can I get WIFI if my power goes out?
Here are ways to stay connected online when the power goes out:
- Make alternate plans before an outage.
- Keep a backup charger or battery pack handy.
- Use your cellphone as a Wi-Fi hotspot.
- Connect online with your cellular data.
- Sign up for outage alerts.
Is my Xfinity modem supposed to have a battery?
The back-up battery in Comcast Business Voice modems enables your phone service for up to 8 hours of battery life and 5 hours of talk time. We recommend having one battery in your modem. If your modem has two battery slots, you still only need one battery.
What happens if my Xfinity modem battery fails?
If there is an electrical power outage, 911 calls and other calls may be interrupted if a battery backup in the associated Xfinity Voice modem is not installed, fails or is exhausted after several hours.
How to order a Xfinity Voice Modem battery?
(Professional installation or self-installation is available with Xfinity Voice service.) If you already have Xfinity Voice service and would like to order a battery, please call us at 1-888-972-1261. The battery will be shipped to your home within five to seven business days. Please note a $5.95 shipping fee will apply.
Do you need two batteries for a Comcast modem?
If your modem has two battery slots, you still only need one battery. If the battery light is solid, your battery has charge. If the battery light is out, make sure the battery is properly connected.
How long does a Comcast Business modem battery last?
The convenience of backup power. The back-up battery in Comcast Business Voice modems enables your phone service for up to 8 hours of battery life and 5 hours of talk time. If your modem does not have a battery, or if the battery is faulty, you won’t have phone service during an outage.