What causes loss of signal on GOtv?

What causes loss of signal on GOtv?

Gotv connection error mostly occur when the transmission mast providing signal to that particular area is down as a result of lack of maintenance or other factor that can cause GOtv signal strength 0.

How do I resolve GOtv problems?

How to clear error code on GOtv

1. To clear the E016 Error code send the following message “RESET IUC” to 4688.
2. Go to the GOtvNigeria website. Click on “Eazy Self Service” then select “Fix Errors”.
3. The most efficient, and sadly the most expensive way, is to call GOtv Customer Service.

What happens when you reset your GOtv decoder?

By default, your GOtv should automatically be activated and your channels restored after you have made your payment. But sometimes this does not happen and you will need to do a manual reset to get your GOtv Nigeria channels back.

How do I reset my Gotv decoder?

How To Activate/Reset Using the Online Method

1. On an internet enabled device, visit Eazy GOTV.
2. Log into your GOTV account with your account number and surname.
3. Select and Click the dialogue box “Clear your error”
4. Then Clear the E16 error.
5. Click on “Reset device now” tab’ and you will reset GOTV decoder easily.

How do I reset my GOtv decoder?

How do I speak to a GOtv agent?

Contact GOtv

1. Shortcode: 4688.
2. Facebook: Follow us on Facebook.
3. Twitter: Follow us on Twitter.
4. Email: [email protected].
5. Tel: +234 803 904 4688.
6. Address: Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.
7. USSD: *288*1#
8. WeChat: Learn more.

How do I reboot my GOtv decoder?

How do I clear E66 32 error on GOtv?

Error code E66-32 If the subscription is paid, send a reset message to the decoder via the mobile phone, use the GOtv self-service app or call the helpline. If there is no subscription, you will need to pay for the subscription or pay for a new package for the error to be fully cleared.

How do I contact GOtv call center?

Why is my GOtv decoder not reverting to last watched channel?

If your GOtv decoder has the latest software, it will not revert to last watched channel, after a power failure. If the decoder takes you to the welcome channel, it therefore means its sitting on the old software.

What to do if your GOtv decoder is overheating?

Decoder is overheating – Move decoder to a site with good ventilation Lip sync Channel surf (P+ / P-) – Adjust Lip Sync delay on HDPVR and if you are using a home theatre Transmission related (only certain services) – If the fault is found to be on MCA side advise the customer to wait for the transmission to resume.

How do I Set my decoder to channel 100?

Decoder will then tune to channel 100. then press and keep pressing EXIT, STOP and P+ – Simultaneously until you see “clearing flash” on the front panel. Once this is displayed release all the buttons and then press OK button. The decoder will then display PASS on the front panel and then reboot followed by a scan and tune to channel 100.

What causes an E30 on a DStv decoder?

DSTV E30 Problems and How to Fix it There are numerous reported issues on E30. This normally occurs on the HD decoders. An E30 is generally caused by the decoder not being able to read the messaging from one of the LNB inputs.