How do I know if NBN is down?

How do I know if NBN is down?

NBN Co. has its own outage checker where you can type in your address and see if there are any NBN outages affecting your address. In other cases, a telco’s network status page is your best bet for working out if you’ve got an NBN outage.

What is exetel network?

Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia. Exetel resells products from NBN Co, Telstra, Optus and AAPT.

Is there an NBN outage in Adelaide?

Updated 2 minutes ago: The latest reports from users having issues in Adelaide come from postal codes 5001 and 5000….NBN Outage Map Near Adelaide, State of South Australia.

Adelaide Internet an hour ago
Adelaide Internet 2 days ago

How long is nbn outage?

Allow about five to 10 minutes for the unit to get back to normal. 5. If there’s no change in your internet experience, contact your ISP, or check online for an NBN outage.

Who is exetel owned by?

Superloop
Sydney, Tuesday 8th June 2021 – Superloop has announced its intent to acquire Exetel for $110 million. The acquisition has been funded by a fully-underwritten capital raise, and support from Superloop’s banks.

How long does exetel take to connect NBN?

For fibre-to-the-premises (FTTP) with an external nbn™ box installed and fibre-to-the-node (FTTN) fibre-to-the-curb (FTTC) and fibre-to-the-basement (FTTB) between 2-3 weeks. For Hybrid fibre-coaxial (HFC) 4 weeks. 2-3 days if both internal and external nbn™ boxes have been installed for fibre-to-the-premises (FTTP).

How do I contact exetel?

Call us on 13 39 38 – Sales, Support, Billing & More – Exetel.

Who is exetel powered by?

Exetel is the largest, independent internet service provider in the country. Its got fingers in a few pots, using infrastructure from Telstra, Optus, AAPT, and NBN Co in order to connect Aussies to ADSL, fibre and NBN. The Exetel team claims to look out for its customers’ over corporate shareholders or super profits.

Who do I call for nbn problems?

You should contact NBN Co for issues relating to the damage or location of NBN equipment. The Telecommunications Industry Ombudsman (TIO) provides a dispute resolution service. The TIO has the power to help deal with complaints you have about a telco.

Can you contact nbn directly?

If you have any questions or concerns about your privacy or personal information that nbn may hold, you can contact us by calling 1800 687 626 or emailing [email protected]. nbn uses service providers to carry out our work.

How often does NBN drop out on Exetel?

I had my NBN setup (HFC) with Exetel about 2 months ago and it was working fine (it would drop out maybe once or twice a week) up until about 1-2 weeks ago. Now it seems every day that it will drop out about 10 to 20 times, although some days are better than others.

What kind of Internet connection does Exetel have?

Exetel offers internet connectivity over ADSL, Fibre and wireless (3G). This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day.

What does Exetel do for a living in Australia?

Exetel, provides ADSL2+, NBN, VoIP and a range of hosting services to Australian users. Exetel mainly resells larger carrier services which basically means Exetel relies on the backhaul of larger ISP’s to deliver phone and internet services to subscribers.

Is the Exetel service down in Midland wa?

Duncraig 6023 dropped out again at 2.15 after working since early this morning Exetel down in Midland WA since at least 3pm yesterday 9th July. Since Exetel is Telstra reseller, the complaints concerning Telstra internet outages can serve as an indication for Exetel situation as well. Internet down since 10 pm last night Oak flats NSW 2529.